Copeland Subaru Hyannis

Service was prompt and efficient. Everyone was friendly and went out of their way to make sure everything was done to my satisfaction. and went out of their way to make sure everything was done to my satisfaction. More

Always efficient, courteous service desk. I do not understand all the name changes, Beard to Prime to Copeland. I do miss some of the service employee faces I always knew. It is more formal, less pers understand all the name changes, Beard to Prime to Copeland. I do miss some of the service employee faces I always knew. It is more formal, less personal than it used to be More

My lift gate wasn’t working correctly, so I made an appointment. Got there, they were very pleasant to deal with. They fixed the lift gate and did a recall as well. They were done in no time, and didn’ appointment. Got there, they were very pleasant to deal with. They fixed the lift gate and did a recall as well. They were done in no time, and didn’t charge me at all. I am extremely happy and impressed with their professionalism and caring about their customers. I will be back! More

Excellent service on time. Pleasant to deal with. Nice waiting area. Patrick in sales was great! waiting area. Patrick in sales was great! More

Had a very good service appt today...............excellent people taking care of me........polite, efficient, ..... Thank you today...............excellent people taking care of me........polite, efficient, ..... Thank you More

This dealership deserves five stars all around. We had a most positive experience from the first moment we met Max Martin-Simmons. He was not high pressure but fully knowledgeable and kind. Very kind. He most positive experience from the first moment we met Max Martin-Simmons. He was not high pressure but fully knowledgeable and kind. Very kind. He made an immediate positive impression with my husband, my daughter, and myself that remained for the several days elapsing from the beginning to the final sale. The gentleman who processed the sale, Chris DaCosta, could not have been more professional and sensitive, and at the same time, very funny. This was more than the thrill of buying a new car, exciting as our Subaru Crosstrek is, but really discovering a dependable, honest dealership that we will highly recommend going forward. More

Timely, fast, apparently satisfactory. Car hood was greasy, no inspection was done of brakes or other features. greasy, no inspection was done of brakes or other features. More

So far great service, helpful sales staff, close to my home, have been flexible and accommodating home, have been flexible and accommodating More

Everyone was professional- kind and courteous. The tech was very thorough, and a loaner vehicle was offered with report of the issues. was very thorough, and a loaner vehicle was offered with report of the issues. More

The employees at this dealership were both friendly and easy to deal with. Positive experience. easy to deal with. Positive experience. More