Failure to diagnose oil leak after I told them I had one. Said there was no leak. Oil continues leaking. I checked it myself. Found the oil leak. Got a second opinion. Was told it was an "obvious leak," just like I had said there was an oil leak. Went back to Toyota and had to "tell them where it was located." Wanted to work a deal with me for 1/2 of what the other shop told me. Then told me they couldn't fix it that day because they had to order parts and wouldn't make an appointment for me right then and there. Made sure I brought all my receipts with me and showed them my cardboard that was full of oil that I was catching underneath my imaginary oil leak! Said he would call me later "that day" to schedule an appointment. That was TWO days ago!!!! Couldn't repair it that day -- but lo and behold there were no cars in the body shop. A little strange to say the least. I am more than ripped, irate, ticked and pissed off about the whole situation and the way I've been treated. The manager totally blew me off because he's who I requested I speak to when I drove my butt over there, which is 50 miles there and 50 miles back, just to "confirm" what the other body shop told me and what I had originally told them. Did I mention that I'm a female and I've been totally been ripped off?
If I don't hear a response back from some "qualified, concerned, honest and respectable person," someone else is going to hear about it higher up the chain!!! I've never been so mistreated by a car repair shop ever!