Back

Corona Nissan

Corona, CA

3.2
181 Reviews

2575 Wardlow Road

Corona, CA

92882

Directions

By Type

Showing 181 reviews

June 03, 2020

Es la segunda vez que atienden otra persona y sigue mi turno y me dejan esperando el empleado se pone a hacer algo en su escritorio y me tiene por un largo tiempo ignorada al parecer solo les gusta atend More

by lilianguardado648
Recommend Dealer
No
Employees Worked With
Julio
Jun 05, 2020 -

Corona Nissan responded

Es desafortunado que no tenía experiencia buena. Por favor, póngase en contacto conmigo para que pueda aprender más de su experiencia. - Lorraine Mason, Owner Loyalty Manager, 951-405-0629

May 26, 2020

Sales staff refused to wear masks, even when I asked, then argued that it's not required by san Bernardino county. Although CDC recommends it. service could not fix the car in 7 hours and refused a loane More

by detailer081608
Recommend Dealer
No
Employees Worked With
Service and reception, Lorraine Mason
May 27, 2020 -

Corona Nissan responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Lorraine Mason, Owner Loyalty Manager, 951-405-0629

May 28, 2020 -

Corona Nissan responded

Good morning Tim, Want to clarify this experience did not happen here at the LHM Nissan in Corona. You stated you went to San Bernardino Nissan. I will forward your information over to that dealership and they will take care of you from here on out. I expressed to that If perhaps you want to come here to LHM Nissan in Corona we can help you with any of your needs that you may have on your vehicle. I forwarded your review to the service Director of the San Bernardino dealership. Thank you for your time. Lorraine Mason Owner Loyalty Manager 951-405-0629

April 23, 2020

BE CAREFUL PLEASE.. BE SMART The first day I went in and spoke with a sales rep, he was very rude. He did not inform me of vital purchasing information from the beginning, so when More

by MyHonestSelf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A Don't want to call anybody out, the company needs to fix it, not me.
Apr 24, 2020 -

Corona Nissan responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Saul Carrillo, General Manager

April 14, 2020

Excellent Customer Service I brought my Versa in for a system update and a few other things. My vehicle was taken care of promply and professionally. Customer Service is top n More

by tina_mckee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gaska
Apr 15, 2020 -

Corona Nissan responded

Tina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Please don't hesitate to let us know if there's anything else we can do for you - Lorraine Mason, Owner Loyalty Manager

April 02, 2020

The service is great . The service staff was friendly. My car is done right ! I’m informed about upcoming work . Ya so I can save up if need be . More

by dn93808
Recommend Dealer
Yes
Employees Worked With
Phillip Gutierrez, Sayel Abou Samra, Juan Guerra, Lorraine Mason, Daniel Miranda, Van Nguyen
Apr 02, 2020 -

Corona Nissan responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Lorraine Mason, Owner Loyalty Manager

March 26, 2020

Great and professional staff, I felt they looked out for my best interests. They also broke down service plans easily and recommended some recall services More

by ncarr005
Recommend Dealer
Yes
Employees Worked With
Robert - Service Dept
Mar 27, 2020 -

Corona Nissan responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Lorraine Mason, Owner Loyalty Manager

March 18, 2020

Service and Technician is very reliable. Returned car as promised. Car was washed thoroughly. While waiting you can enjoy TV shows and coffee. Technicians are very friendly. More

by Mehta
Recommend Dealer
Yes
Employees Worked With
Romero Julio
Mar 19, 2020 -

Corona Nissan responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Lorraine Mason, Owner Loyalty Manager

March 02, 2020

The service clerk was very courteous, polite and he explained to me what type of service my Nissan needed answered all my concerns and he always had a smile. Definitely give him a top 10 on he’s servic More

by Adriana.estrada46
Recommend Dealer
Yes
Employees Worked With
Steve Trevino
Mar 03, 2020 -

Corona Nissan responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Lorraine Mason, Owner Loyalty Manager

February 29, 2020

The service was truly amazing. . I appreciated the time Steven took to explain what my service concern would take place. I like the fact that I was able to get a ride back home using Uber. More

by Buttercup
Recommend Dealer
Yes
Employees Worked With
Steven Trevino
Mar 02, 2020 -

Corona Nissan responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Lorraine Mason, Owner Loyalty Manager

February 28, 2020

Great customer service. Answered all my questions. Spent little time with negotiation. Manager and Marco were on the spot. Car was clean before delivery. Highly recommend. More

by Nlayos
Recommend Dealer
Yes
Employees Worked With
Marco
Mar 02, 2020 -

Corona Nissan responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.- Lorraine Mason, Owner Loyalty Manager

...
5
...