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Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO - Service Center
Cortland, NY
13 Reviews
13 Reviews of Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO - Service Center
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June 09, 2022
I took my 2019 Dodge Ram there for a lifter noise. Took a month to get parts. Then I had a buck of off road lights that they cut and put back together and nothing works now. It did when it went in to Took a month to get parts. Then I had a buck of off road lights that they cut and put back together and nothing works now. It did when it went in to the shop. Winch also didn’t work after . The box was moved or taken off and installed wrong. I don’t understand why they did all this stuff to my truck . Was a nice truck, before it went in but not now. Said they should have charged me for the job because the truck is to modified but nothing was on the motor. But did charge me for the battery. I will never return to this place. Thanks a lot More
by Cfs5579
Employees Worked With
Sam Vanbuskirk
August 29, 2019
Gone in for two different issues, zero satisfaction. Went in for a Bluetooth issue on my Chrysler 200. They changed one part at a time, no luck fixing it, they then said they would change the radio, i s Went in for a Bluetooth issue on my Chrysler 200. They changed one part at a time, no luck fixing it, they then said they would change the radio, i said ok. two months later no radio (it's backordered). then told can't, it's out of warranty. Oh, and they somehow managed to kill the nav system. When in again when the 200 overheated. they had the car for a day, said they couldn't find anything...$100 dollars please. Took it to the Munro shop next door and they changed the thermostat in 45 minutes. stay away, they are useless More
by CurrentMe
Employees Worked With
Ron Matthews
April 13, 2019
Major engine repair Repaired the engine of my 2012 Chrysler Town & Country Van. This was the second major repair they dd for me. Like the first, which was a warranty repa Repaired the engine of my 2012 Chrysler Town & Country Van. This was the second major repair they dd for me. Like the first, which was a warranty repair several years ago, it was timely done with no surprises, and they went out of their way to accommodate my schedule. In addition, they didn’t change the labor estimate even though the technician replaced the intake camshaft in addition to replacing all the rocker arms and valve lifters on the back bank of cylinders. More
by MikeT
Employees Worked With
Mike Rothwell, Dan Reynolds
August 17, 2018
Thanks from Indiana!! Ron and Fred went out of their way to help fix our Dodge Stratus on our way home to Indiana. Two places in Binghamton couldn't fix it and suggested Co Ron and Fred went out of their way to help fix our Dodge Stratus on our way home to Indiana. Two places in Binghamton couldn't fix it and suggested Cortland dealer. They were 100% booked but found time to fix it. After fixing, all they wanted was call from us when we arrived home in Indiana. Mid-west folks are nice but you can't beat Ron and Fred on their hospitality! More
by bkstanton59
Employees Worked With
Fred, Ron Matthews
August 14, 2018
Ron is the best! Personable and looks out for the customer. Always honest and gets you in quick! I bring all of my vehicles here for service. Keep up the great work R Personable and looks out for the customer. Always honest and gets you in quick! I bring all of my vehicles here for service. Keep up the great work Ron! More
by Jim
Employees Worked With
Ron Matthews
February 20, 2013
Dan Reynolds called me informing me of a recall service. Set up a time that was convenient for me come in and wait for the service. When I arrived, my van was taken in as scheduled, work was done quickly an Set up a time that was convenient for me come in and wait for the service. When I arrived, my van was taken in as scheduled, work was done quickly and correctly. What more could you ask for? 2012 Chrysler Town and County bought new here. My first Chrysler product. Great vehicle! More
by Larry1950
Employees Worked With
Dan Reynolds
February 20, 2013
Dan Reynolds always goes above and beyond to make customers happy. He knows his stuff. He gives opportunity for the customer to ask questions. He does his best to get the customer in and out of the customers happy. He knows his stuff. He gives opportunity for the customer to ask questions. He does his best to get the customer in and out of the garage so they can go on with their day. More
by barberda
Employees Worked With
Dan Reynolds
February 18, 2013
The customer service received by Chris Fox was excellent. As a female, I am always a bit wearing walking in to a dealership/auto service facility, but felt very comfortable and was extremely impressed by the As a female, I am always a bit wearing walking in to a dealership/auto service facility, but felt very comfortable and was extremely impressed by the professionalism Mr. Fox exhibited. Will definitely be returning for future service. More
by amysteele23
February 08, 2013
I have been to many different dealerships. This group is the friendliest and most accommodating dealership I have ever dealt with. Best service department in our area. I would highly recommend them. the friendliest and most accommodating dealership I have ever dealt with. Best service department in our area. I would highly recommend them. More
by PeterSchug1
Employees Worked With
Tom Caforio, Dan Reynolds
