Corwin Buick GMC Cadillac Reno

Professional service . They did the alignment that Carson City could not get right after two tries. They got me a loaner so I could do errands while they worked on my ca . They did the alignment that Carson City could not get right after two tries. They got me a loaner so I could do errands while they worked on my car. More

Fast, easy and all services done to total satisfaction My car was ready before promised. During the inspection, it was discovered I needed a new engine air filter. I was called to give my permission to cha My car was ready before promised. During the inspection, it was discovered I needed a new engine air filter. I was called to give my permission to change it rather than discover at the end it was replaced and charged for it. Lastly, I was a few minutes late to pick up my car and they called me to make sure everything was ok and if I needed any assistance getting there. Very helpful and friendly. My husband wants to buy a GMC now just based on the service I receive! More

Traded for a new GMC 3500 Denali HD Good experience with Andre and Marlin. No pressure made for a good negotiation and deal. I traded in a trouble free 2013 Denali HD as I wanted more ga Good experience with Andre and Marlin. No pressure made for a good negotiation and deal. I traded in a trouble free 2013 Denali HD as I wanted more gadgets and am happy with that decision. More

Amazing experience. Very supportive and helpful Great service, no pressure. The sales personnel went above and beyond to make us comfortable and accommodate our needs. Best experience I have ever h Great service, no pressure. The sales personnel went above and beyond to make us comfortable and accommodate our needs. Best experience I have ever had buying a car. More

Exceptional sales help buying my 2017 Impala Premier All sales employees were courteous. Sarah Meadows and Tony Quintana were exceptional, and the key to our purchase. Sarah went out of her way to answ All sales employees were courteous. Sarah Meadows and Tony Quintana were exceptional, and the key to our purchase. Sarah went out of her way to answer all questions, show us the cars options, and coordinate and keep us constantly informed on a number of inspections and prep functions that had to be performed on a car that just came in to the dealership a day or so before. She also closely coordinated the touch up work with Tony that almost any used car has to go through. She was an absolute delight to work with and the most genuinely helpful sales person we have ever met. As the Used Car Recon Manager, Tony had to work with us on two separate touch up trips because of some hidden cosmetic paint problems the car had, but through it all he was understanding, courteous and dedicated to making sure we left as totally happy customers. During one of our conversations he said "You are a GM Certified Pre-Owned car customer and we are going to take care of you". He meant every word of it, and has actions and help proved it. As we said above, Sarah Meadows and Tony Quintana were the keys to our purchase of the car, and keys to the most delightful and pleasant car purchase we have experienced in over 60 years. More

Absolutely Fantastic!!! I was online looking for a new 3500HD, The following morning I received several calls from dealers all around the west coast, the best call I got was I was online looking for a new 3500HD, The following morning I received several calls from dealers all around the west coast, the best call I got was from Sarah Meadows. She was the only one that was emailing me information and pictures while still on the phone. I came down she gave me a tour of the dealership and everything it offers and explained why doing business here is better than elsewhere. I was then introduced to her teammate Billy Linn. After talking with Billy as well as Lance Dattilo, I knew this was the place to buy. Sarah, Billy, Lance, and Roman: Thank you for all that you did to make the sell of this truck a fantastic experience. I’m truly grateful, More

The Service Manager doesn't care about customer satisfaction Dishonest Service Representative for my 2005 Saturn Vue. She lied flat out, several times, about what my factory service (per GM) maintenance requirem Dishonest Service Representative for my 2005 Saturn Vue. She lied flat out, several times, about what my factory service (per GM) maintenance requirements were. I was charged way over what was required.She also had parts replaced (I never got to see the "broken" ones as requested) and she also tried (many times) to sell me a set of new tires that I did not need. She left Reno Buick/GMC/Cadillac's employ but I never got any satisfaction nor response from Greg Overby the Service Manager. After years of fighting with this dealership they lost my loyalty. More

Amazing service This is our 3rd car we have bought from this dealership. We have always had a great experience and would never go anywhere else. Our salesman Matt mad This is our 3rd car we have bought from this dealership. We have always had a great experience and would never go anywhere else. Our salesman Matt made sure they had what I wanted before I even came in. Lance in financing made the process smooth and easy More

Purchase of 2018 GMC Sierra 1500 SLT Our purchase was a very pleasant experience. Both Keith and Herick were helpful and made our purchase as easy a purchase as we've had, and we've bough Our purchase was a very pleasant experience. Both Keith and Herick were helpful and made our purchase as easy a purchase as we've had, and we've bought plenty of vehicles. They helped us to make a decision as to whether to buy a GMC Canyon or for a little more buy a GMC Sierra, incentives brought the price closer to the price of a Canyon. They were helpful with our trade in's too and got us the best price on them. Thanks to Keith and Herick for our GMC purchase.. We will look forward to their help with our next automotive purchase. We also enjoyed the no pressure sale with Lance, he was friendly and helpful in the financing of our GMC. Thanks to all 3.. Keith, Herick and Lance More

Service AC - No Appointment On a very hot day late in the afternoon, I did not expect the service I received. I first met Douglas in the service area and he was very busy but too On a very hot day late in the afternoon, I did not expect the service I received. I first met Douglas in the service area and he was very busy but took the time to hear my issue. He told me that it might not get looked at today but we will try. As he was working on the service worksheet he noticed a recall for that particular issues I was having with my GMC Yukon XL. After he looked around he told me that he did not have a loaner plate. I said Ill go up to sales and hopefully they could accommodate. As I got to the sales area I met Andre who also was working another issue but took the time to help me secure a loaner vehicle for the next two days. He was very accommodating meeting my needs and very professional. As I went back to let Douglas know he said my vehicle was getting inspected. He offered since I was in to complete an oil change. That helped me tremendously as busy as life gets. After I drove away Douglas called a few hours later updating me on the progress and timeline for my vehicle. I finally picked up my vehicle the very next day approximately 24 hours later all working and I was very appreciated. This day was far beyond what I expected and want to let you know how extremely happy and Thankful I am that the great people at Reno GMC are out to ensure the customer is satisfied. More