Corwin Buick GMC Cadillac Reno

Misleading and Lazy Unresponsive and lazy staff. We now have an I.O.U. for a car wash and gas tank. Really, is this the level of service expected from the staff? Vehicl Unresponsive and lazy staff. We now have an I.O.U. for a car wash and gas tank. Really, is this the level of service expected from the staff? Vehicle was to be washed after service and was not. Vehicle was to be filled with a full tank after purchase and was not. After our very pricey Yukon Denali, we would have expected the service and sales staff to be more accommodating, friendly and professional. All of which we have yet to experience. We will be servicing and purchasing our next vehicle from the Carson City dealership. More

Nice people to work with Everyone was nice and accommodating and answered all our questions and when they needed our car for an extra day they offered us a rental car at no ch Everyone was nice and accommodating and answered all our questions and when they needed our car for an extra day they offered us a rental car at no charge. More

Purchase a 2018 Yukon SLT We decided to shop for a new vehicle while preparing for a lengthy road trip. Since we had a 2011 Yukon and were pleased with that vehicle we decided We decided to shop for a new vehicle while preparing for a lengthy road trip. Since we had a 2011 Yukon and were pleased with that vehicle we decided to start our search at Reno Buick GMC Cadillac. The sales staff (Marlin) was very knowledgeable about Yukon features and attributes and he was willing to work to strike a trade transaction. As a condition we wanted to acquire a vehicle, that was registered and ready for a road trip in the same week. The sales and finance personnel worked together to assemble a purchase package, while working to have the vehicle registered and ready for the road within our time frame. We completed our transaction for a 2018 Yukon and were on our way in the same week. More

Service, done right The service center is where I judge most dealerships. It’s easy to sell a car, it’s hard to maintain the trust with the customer AFTER the sale is ove The service center is where I judge most dealerships. It’s easy to sell a car, it’s hard to maintain the trust with the customer AFTER the sale is over. This service department keeps you coming back (for the good reasons, not the bad ones) you feel welcome and you are a part of the family. More

Bought new car traded in leased Very friendly. Work with me on leased car takeover. Knowledgeable. I was on time crunch & was able to still make my previous appt. gave me tour of ser Very friendly. Work with me on leased car takeover. Knowledgeable. I was on time crunch & was able to still make my previous appt. gave me tour of service dept. for oil changes. More

prompt,courteous and friendly as always We arrived a little early for our appointment but they got us in and started immediately. They were done in the time frame they said it would take . I We arrived a little early for our appointment but they got us in and started immediately. They were done in the time frame they said it would take . I had forgotten to take their coupon they had sent in an email but they found one for us to make the price very good. They always make it a very positive experience. More

honest and upfront no hassles all was great except I did ask for the handwritten notes on the car but I never received them. other than that all was good. all was great except I did ask for the handwritten notes on the car but I never received them. other than that all was good. More

30,000 mile service The 30,000 mile service is the first major service on the vehicle. It took almost all day to do. Everything seemed to be in good order except the ente The 30,000 mile service is the first major service on the vehicle. It took almost all day to do. Everything seemed to be in good order except the entertainment center screen. While doing the service the battery cable is disconnected to clean the terminals. When the vehicle looses battery power the Infotainment Center looses the pre-sets in its memory so we had to renter all of the preset data. This service is very expensive and I only had a coupon for $49.5 for the oil change. When it came time to pay the bill the service representative gave me a 10% senior discount which I did not even know about. This saved me $140. More

Oil Change Doug was prompt in helping me get may car into the system for the oil change. Dealing with nice service oriented people is a great experience in the Doug was prompt in helping me get may car into the system for the oil change. Dealing with nice service oriented people is a great experience in the day when so many companies have had to hire young people who have no clue as to what customer service is. More

Great Salesman!!! Nathan has been the most patient salesperson I have every dealt with! Highly recommended, very knowledgeable in all the models GMC offers. I couldn't Nathan has been the most patient salesperson I have every dealt with! Highly recommended, very knowledgeable in all the models GMC offers. I couldn't decide between models and he was SUPER helpful. More