Corwin Buick GMC Cadillac Reno

Needed a commuter I had confidence in Harold helped me get squared away with a 2013 Buick Verano. I came with a used model in mind-specifically Honda. Had no intentions of a Buick. With a Harold helped me get squared away with a 2013 Buick Verano. I came with a used model in mind-specifically Honda. Had no intentions of a Buick. With a new job I just got took 2 years to get after active duty, we were able to set up payments with the help of a consigner that are completely manageable. Great experience! Thanks so much! Harold hit a home run in opening my mind to cars outside of Japanese. More

Much improved service experience The folks who called me to confirm my appointment and to follow up afterwards, we very pleasant and a delight to interact with. Ronny Roberts (Serv The folks who called me to confirm my appointment and to follow up afterwards, we very pleasant and a delight to interact with. Ronny Roberts (Service Advisor) - very professional and provided a good explanation as to what was needed and what had been done. Car had more fixed on it than I had expected, but the main problems are resolved so all is well. Minor issue with the advertised discount not being applied, but Ron took care of this, once I brought it up. All in all, a much better experience than my last visit. More

Best service ever Daylon & entire staff, everyone I spoke with were personable, knowledgeable, helpful and made you feel like you were being given the best possible ser Daylon & entire staff, everyone I spoke with were personable, knowledgeable, helpful and made you feel like you were being given the best possible service! I never even think about going anywhere else. (Have been coming here 12 years so far). :) More

Good costomer service Steve who worked in the service department and your shuttle drivers were very helpful and friendly. The recall took a few hours longer than expected t Steve who worked in the service department and your shuttle drivers were very helpful and friendly. The recall took a few hours longer than expected to fix but everyone was polilte and I had a positive experience. More

Service experience the way its ment to be. Every one I spoke with, both on the phone and at the dealership were very courteous and helpful. They answered my questions in a way that demonstrated Every one I spoke with, both on the phone and at the dealership were very courteous and helpful. They answered my questions in a way that demonstrated knowledge concerning my need. When I made my first call, I was never put on hold for any longer than one minute. This was a service call and they were waiting for a part from the factory to complete this recall. I was called back very shortly after that call, when the part came in. We scheduled an appointment for the next week. They were able to schedule me for 9:00 in the morning enabling us to have time to make the drive from Susanville to Reno. When we arrived Mr.Petz greeted us and gave us an estimate of the time of needed to complete the recall. He then provided us with scuttle ride so we could take care of other needs. We got a call well with in the time he had given us the our car was ready, All and all a very professional job by all your staff. More

2015 2500 Denali This is my fourth truck from Harold and Reno GMC every time the experience has been easy and smooth. Harold is great to work with and very easy going. This is my fourth truck from Harold and Reno GMC every time the experience has been easy and smooth. Harold is great to work with and very easy going. More

Engine Rebuilt Took GMC in and had engine pistons, rings, etc replaced. Everything done on time, and it was nice to speak to the mechanic directly when work was comp Took GMC in and had engine pistons, rings, etc replaced. Everything done on time, and it was nice to speak to the mechanic directly when work was completed. More

warranty work I have had several warranty issues with my vehicle and every time I have had to bring it in they are very professional. From when I call to schedule I have had several warranty issues with my vehicle and every time I have had to bring it in they are very professional. From when I call to schedule the appointment to when I come to pick it up, I am treated with courtesy and respect. The last time I was in, as I waited, I was asked by four different people if I had been helped. That is great customer awareness. When the work is done they go over everything with me. I never have to wait for parts or delays because they don't have something. The positive experience of the service and the staff takes away my concern of the issues, I have confidence that things will be done right. This is my first GMC product and knowing that this is the service I get, I will definitely buy another GMC. More

Dead Battery Car would not start. Battery showed good but would not start car. Replaced battery under warranty. Did routine oil change while car was at dealership Car would not start. Battery showed good but would not start car. Replaced battery under warranty. Did routine oil change while car was at dealership to avoid another trip for service. More

Fast and courteous service. I called about two recall notices on our 2004 Pontiac Vibe to see if they had the parts available, they did not but in a few days they had been ordere I called about two recall notices on our 2004 Pontiac Vibe to see if they had the parts available, they did not but in a few days they had been ordered and arrived at this location. I was notified of their arrival and the very next day was able to bring the car in to be fixed. They provided me a ride back to my home and shortly thereafter I received a call telling me the work had been completed. Everyone was friendly and very courteous. I was very pleased with the whole experience. More