Corwin Buick GMC Cadillac Reno

Don’t care about you once you bought the vehicle from them After the purchase. I had a issue with a seat. Ended up in a total nightmare found NO one there to be a man of their word. It was a total screw you if After the purchase. I had a issue with a seat. Ended up in a total nightmare found NO one there to be a man of their word. It was a total screw you if I don’t like you I don’t have to fix it from Rodney, Then proceed to the back shop with Jim who I have done business with since 2004 he said no worries we will get it fixed after sitting there most of the day I was dropped at home only to get a phone call from Jim 1 1/2 hours later saying my truck is ready to pick up and there is nothing wrong with it. At which point Jim brought down Mike the Service Manager after a long debate. He then gave me his word that it would be repaired right and for my inconvenience detailed like it should of been when I picked it up brand new a couple of weeks before. We (Mike, Jim And myself) went inside and set up the appointment for the following week. I then dropped it Tuesday at 11am so they had plenty of time to fix it by Wednesday at close. Needed it no later then 9am on Thursday. No one called Wednesday. Thursday when I finally got someone on the phone I was told they had just started it at 7:30 am and it would take most of the day this after being promised by the Mike that it would be done and done right and on time. I called Mike and pretty much got a screw you attitude by him when I asked xxx hung up with him and called Garrett who said he would check into and get back to me. No one ever got back to me except Jim at 3:51 that my truck was now done. 7 hours past the agreed very latest time. Truck was washed had been vacuumed however the windows and sticker marks that should of been cleaned when I first bought it are still there, and no one other then Jim has apologized for the way that Rodney spoke to me 5 days after I purchased the vehicle. If this is the treatment you want from a company. Good Luck More

Perfect experience Buying a car is a big purchase and sometimes it can even be a little intimidating or stressful. From the time I walked into the lot I felt like family Buying a car is a big purchase and sometimes it can even be a little intimidating or stressful. From the time I walked into the lot I felt like family and I was treated 1st class the entire time. There was no pressure to purchase a new vehicle at all. The GMC team made my experience one I will not forget. I would recommend them to anyone looking for a new vehicle! More

Prompt, professional and reasonable Kiara did an excellent job of communicating prior to the service so there were no surprises. For such a young person she is very knowledgeable and pro Kiara did an excellent job of communicating prior to the service so there were no surprises. For such a young person she is very knowledgeable and professional. She was also very friendly. More

great service Great service and recommend them to anyone in the future of buying a car. Great customer service and will be back when it comes time to buy a new car Great service and recommend them to anyone in the future of buying a car. Great customer service and will be back when it comes time to buy a new car More

First vehicle service This is the only GMC dealership in Reno, Nevada as well as the first service I experienced on my GMC truck. My first service was free. Before I purch This is the only GMC dealership in Reno, Nevada as well as the first service I experienced on my GMC truck. My first service was free. Before I purchased my GMC, I had an over 30 year relationship with a service advisor at a Chevrolet dealership in southern CA. Hoping that I can establish the same relationship with Rodney Helsel at GMC. More

Buick Enclave We were satisfiedWith the vehicle we decided on. The Buick Enclave and Matt Kelly did a good job of showing us five or six different vehicles and ulti We were satisfiedWith the vehicle we decided on. The Buick Enclave and Matt Kelly did a good job of showing us five or six different vehicles and ultimately letting us take an overnight on a test drive. More

Job Completed I went for a tire rotation, an oil change and multipoint inspection. I even had a car wash! Thanks for getting it done. P.s. please fill up my tires I went for a tire rotation, an oil change and multipoint inspection. I even had a car wash! Thanks for getting it done. P.s. please fill up my tires next time More

Got what I wanted done Jim was great and did what he said he was going do. Also got me in a rental so my work day wasn't compromised Jim was great and did what he said he was going do. Also got me in a rental so my work day wasn't compromised More

Service, LOF tire rotation Great service and only waited 1 hour 15 minutes. They will even wash your vehicle if you want. Been going here for years and bought 2 cars and 3 truck Great service and only waited 1 hour 15 minutes. They will even wash your vehicle if you want. Been going here for years and bought 2 cars and 3 trucks over the years. Like the product and like the service. More

Simple service appointment Just in for a simple service at 2 years and 5,000 miles for my 2012 GMC Denali XL. It went well and service was good although it took a bit of time f Just in for a simple service at 2 years and 5,000 miles for my 2012 GMC Denali XL. It went well and service was good although it took a bit of time for someone to approach me about what I was there for. More