Corwin Buick GMC Cadillac Reno

Reno Buick, Cadillac & GMC is a 5 Out Of % Star Dealer I have always compared vehicle dealers to dental work!!! Do you know anyone that enjoys dealing with dental pain or the pain of buying a motor vehicle I have always compared vehicle dealers to dental work!!! Do you know anyone that enjoys dealing with dental pain or the pain of buying a motor vehicle? If you do you might want to keep them at arm distance. Well, if you want a painless experience just visit the Reno Buick, Cadillac and GMC dealership. I have never had such a painless experience buying a vehicle. Really everyone was extremely helpful, low key & took the time to answer all questions. Nobody tried to hustle us. We arrived as strangers & left as friends. Over the years whenever our son had issues with his vehicles that dealerships closer to home would not or could not resolve he would drive the additional miles to Reno Buick, Cadillac & GMC. The issues were always resolved in a professional & expeditious manner. This is why we decided to buy our latest GMC vehicle at this dealership....and we're glad we did. Painless buying, maintenance and customer service. What a unique way to do business! Thanks everyone! More

What I imagine a car lot in Heaven will be like Hassle free, roll out the red carpet treatment where the buyer holds the leash. This GMC team gets the job done and makes it look as easy as drinking Hassle free, roll out the red carpet treatment where the buyer holds the leash. This GMC team gets the job done and makes it look as easy as drinking a freshly squeezed glass of lemonade on a hot summer day. More

Outstanding service! My experience at Reno GMC was the best car buying experience I have ever had. Everyone treated me and my wife with respect and we felt no pressure to My experience at Reno GMC was the best car buying experience I have ever had. Everyone treated me and my wife with respect and we felt no pressure to buy a truck. Jeff took his time to make sure that he found me a truck that met all my needs and wants. He understood that this was a big purchase and wanted to make it right. I have already referred quite a few people over to see the team at Reno GMC and I will continue to do so. More

EXCELLENT SERVICE, HIGHLY RECOMMENDED Mr. Solano put me into a beautiful 2018 Encore. Couldn't be happier with the experience. He made me feel welcome. He was very courteous and helpful Mr. Solano put me into a beautiful 2018 Encore. Couldn't be happier with the experience. He made me feel welcome. He was very courteous and helpful in every way. He made sure I knew everything about my new vehicle before he sent me on my way. Very happy indeed. More

Oil change and panel replacement Chris was great. Everything was on time. Needed to order a replacement panel. I was disappointed that while our Denali was washed for us, the inter Chris was great. Everything was on time. Needed to order a replacement panel. I was disappointed that while our Denali was washed for us, the interior was not cleaned or vacuumed at all. I expected more from GMC, especially for a Denali. More

Great service! Very happy with this last visit. The guy assisting us did everything perfectly. Kept us informed about everything. Informed us about a dirty air filte Very happy with this last visit. The guy assisting us did everything perfectly. Kept us informed about everything. Informed us about a dirty air filter that should be replaced. He knew I take care of a lot of things myself, so he asked if I'd like to do it myself or have them replace it. This time I told them to just replace it as we were on our way to start our Easter trip. More

Great service! Very nice , non-pushy salesman The whole process was very smooth. They listened to exactly what I wanted and really needed. They went above and beyond when it came to customer servi The whole process was very smooth. They listened to exactly what I wanted and really needed. They went above and beyond when it came to customer service More

2017 ACAIDIA I tell all my family and friends to "come on down" and buy here, anytime you need transportation. Great products at very reasonable fair prices. I tell all my family and friends to "come on down" and buy here, anytime you need transportation. Great products at very reasonable fair prices. More

I Still Cannot Believe Any of This Happened We were considering a vehicle at another dealership but it was the max of our budget and not really want we wanted so we headed to GMC for a more appe We were considering a vehicle at another dealership but it was the max of our budget and not really want we wanted so we headed to GMC for a more appealing option we saw online. Marlin Smith showed us the car we found online, a '15 Yukon that was very recently traded in. It was dirty with garbage/hair all over the inside and not drive-able because it hadn't been tested for smog. We said we didn’t need to drive it just yet since it wasn't as nice as the car I was trading in for the SUV. We wanted to see some other vehicles first but Marlin insisted and kept going on about how great of a deal the '15 Yukon was. After waiting for Marlin to take the car to get the smog test done, we test drove an decided we still didn't want it. We then asked to see a '16 or '17 used Yukon. Marlin took us to see new Yukons with a frustrated comment about how we would be stretching our budget with these cars (that we never asked to see?). Mind you, we hadn’t told him our budget yet so he was very insulting. We asked AGAIN to see the used vehicles which Marlin seemed irritated about. He seemed set on us buying the '15 Yukon even though we said no thanks. It was very frustrating. The used lot had two black used '16 Yukons that were exactly what we wanted. Before test driving one, we asked to talk numbers to make sure it was even in our price range. We just wanted a rough estimate of cost before we moved forward with the lengthy process since we had done the whole routine with another dealership earlier that day. Marlin was being helped by Matt Kelly to get “general info” they needed from us aka EVERY LITTLE DETAIL (job addresses, social, insurance, etc.). Marlin was “trying” to get through the process and very loudly argued with Matt multiple times in front of us. It was very awkward and unprofessional. TWO HOURS later, we still haven't talked cost. Granted we had a trade in that had money owed to it which takes a little longer but still , two hours? We just wanted to know if it could get near our price range. They also drove OUR trade in at this time even though my husband had asked 5 different times by now if we could just see a general cost to make sure it was worth the effort to continue. Finally, Cloyd Forman brought us a price breakdown that was far over our budget that we discussed multiple times. I was instantly frustrated that we had just waited hours and cancelled dinner plans (yes, we actually thought we were going to buy an SUV after all this...how silly) to find out that it wasn’t even a feasible option to buy the SUV. Anyway, as we were explaining our frustrations with Cloyd (who was being very rude the entire interaction we had with him), Matt came over and set down a lower price breakdown. He was probably trying the salvage Cloyd’s bad attitude but it was still way too high. We expressed our frustration again that we had made our budget clear from the beginning, why lie and say it was feasible if it wasn't and waste ALL of our time. This was the exact situation we were trying to avoid. Cloyd says, “so if I get to that price point (it was the very top number of our budget) then you will sign right now?” My husband said maybe. We still hadn’t even test drove the vehicle! Cloyd said looking disgusted, “Maybe? Then I am not going to waste my time to try and get these numbers lower on a maybe”. I responded with, "you definitely don't have to do anything you don't want to". We got up and left empty handed. Clearly we were just being messed with. I've never gone somewhere to spend money and been treated like I owed the business something. It was the most unfriendly and aggressive environment. We will never set foot into GMC to buy ever again. We went to Dolan Toyota the next day, was given a quick estimate on a '17 Chevy Tahoe at our price point. We made the purchase and had exponentially better service. More

A+ experience The sales experience started with a call to Garrett while I was looking for a used vehicle. He just happened to have exactly the vehicle I was lookin The sales experience started with a call to Garrett while I was looking for a used vehicle. He just happened to have exactly the vehicle I was looking for. Delivery of the vehicle was with Sarah and was quick, easy and professional. This team is top notch and we will buy from them again. More