Corwin Buick GMC Cadillac Reno - Service Center

everyone was very helpful in getting my vehicle fixed. I brought my vehicle in for sevice and explained a possible problem. the vehicle was evaluated and found a couple things that needed repair. The servi I brought my vehicle in for sevice and explained a possible problem. the vehicle was evaluated and found a couple things that needed repair. The service person kept me informed of the progress of repairs and when it was determined that the repairs would take more time I was given a loaner vehicle so I could return home. I was informed when the vehicle was fixed and returned to pick up the vehicle. Everyone I dealt with was professional and very friendly. I was very happy with my service experience. More

Best staff and service I can't say enough about how great Mike Smith is. He follows through and does what he says. We have glad nothing but A+service. Would highly recommend I can't say enough about how great Mike Smith is. He follows through and does what he says. We have glad nothing but A+service. Would highly recommend. More

Excellent service department Our 2017 Acadia suffered a catastrophic failure when the gears stopped shifting. I called the GMC dealer in Reno where we purchased the car. They gave Our 2017 Acadia suffered a catastrophic failure when the gears stopped shifting. I called the GMC dealer in Reno where we purchased the car. They gave instructions to have it towed and park it on the street. When we arrived at the dealer, a couple service department men were leaving late. They kindly offered to open back up so our car could be stored inside. The repair took over a week. The dealer gave us a loaner so we could take our winter vacation in comfort. Communication was A+. How often does a service rep call you? Well, ours called often to keep us updated as they worked to identify the cause of the problem. More

Good with Sales, not with Service We purchased a 2017 Canyon a few months ago and had a great experience in the Sales and Finance departments! I showed up for the first oil change app We purchased a 2017 Canyon a few months ago and had a great experience in the Sales and Finance departments! I showed up for the first oil change appointment, and was very disappointed with the attitude of the 'Express Service' person. I was told that there were 3 people with 9am appointments and it would take 2 hours to get my oil change completed. The way this was stated made me feel like it was my fault they over booked. This dealership really needs to take a good look into their processes, how they are booking appointments, and customer service over all. I will be taking my vehicle to Carson City next time. More

Excellent service without an appointment. since none were available to work with my schedule I just dropped it off and they had it back to me in a couple hours. without an appointment. since none were available to work with my schedule I just dropped it off and they had it back to me in a couple hours. More

Great service Repair service on my truck was handled very professionally by Daylen Sellers. He was very knowledgeable and helpful in getting my truck repaired. He k Repair service on my truck was handled very professionally by Daylen Sellers. He was very knowledgeable and helpful in getting my truck repaired. He kept me informed of the work being performed. More

Oil change I've always had great service but was disappointed to hear that the shuttle no longer does pick up service only drop off. I work only a few miles from I've always had great service but was disappointed to hear that the shuttle no longer does pick up service only drop off. I work only a few miles from the dealership so it was very convenient in previous visits to be brought back to my vehicle. Thank goodness Nestor Curi is awesome and gave me a ride back to my car after my vehicle was ready. He always goes above and beyond for his customers and that will keep us coming back ;) loved the car wash as well. More

Great Service I have always received great service at Reno Buick GMC Cadillac and expect all that to continue in the future. Keep up the great work. I have always received great service at Reno Buick GMC Cadillac and expect all that to continue in the future. Keep up the great work. More

Amazing hassle free service . They worked quick to get me out of there. The lounge was nice and equipped for me to get online. Everyone greeted me with a smile. Best of all - the . They worked quick to get me out of there. The lounge was nice and equipped for me to get online. Everyone greeted me with a smile. Best of all - the price to change the oil on my Duramax was cheaper than Walmart or Jiffylube. I’ll come back every time for that. One better - they filled my DEF tank on the house for waiting longer than they had estimated. It was worth the wait. More