Corwin Buick GMC Cadillac Reno - Service Center

Origonally I had a service appointment with Champion Cheverolet and much to my disappointment the experience left me devastated from the shoddy workmanship to the excessive verbal abuse with threatening Cheverolet and much to my disappointment the experience left me devastated from the shoddy workmanship to the excessive verbal abuse with threatening content. Then I took my vehicle to Howard Chevron Station because they are friends of mine and they suggested that I take my vehicle to GMC of Reno to get my oil changed because the oil change light was on, so I did. I was so pleased from the moment I called GMC and spoke with Rosanne Hutson on the phone, she was so warm and friendly and assured me that I would be fully taken care of. Then Rosanne directed me to Julie Vesik the Service Advisor, whom I explained my eperience that I had with the other dealership and Julie informed me that one of the parts that Champion Cheverolet was going to charge me for was a recall which made me feel like I was in in good hands with GMC and with people I could trust. Then Julie introduced me to Jeremy Sanderson and Jim Laurand they consulted with each other over my dilema. Next, Monte the awesome mechanic inspected my vehicle and told me what it needed as well as changed the oil. One other thing I would like to mention, is the superior waiting accomodations for the GMC of Reno's Service customers. Other dealerships should follow suit in the way Reno GMC treats its customers. The cashier,Matt Baker (known as the X-Game man) was cheerful,friendly, and handed me a pen as I paid for the work Reno GMC did on my Yukon also. One more thing was that Doug Kitter was very personable and was very helpful in explaining the new features on the vehicles. Thank You Reno GMC! More

I took my older buick into this body shop for an oil change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes and advised me of future fixes I will need and in what time frame I will need to get them fixed. Great job guys! More

Brought my GMC in for service 3 times over the same issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV and they were cited. Now three months later and I'm getting the exact same error messages. Something is definitely wrong with this dealership. More

Comments: Customer Comments: Sirs, Wanted to let you know what a professional and courteous service dept you have. Had an appointment for Fri at 10am and the minute I pulled up they were there to greet me. T what a professional and courteous service dept you have. Had an appointment for Fri at 10am and the minute I pulled up they were there to greet me. They directed my husband and myself to the waiting room which was very comfortable and the NFL network a plus in my husbands eyes. They even washed my car before we left. WOW! I would recommend any of my friends to buy a Cadillac at your dealership. Winkel Buick GMC Cadillac 900 Kietzke Lane Reno, NV 89502 (775) 329-0831 www.winkelmotors.com More

The following review is in my own opinion. This was several years ago but I took my car in for service because the A/C system was not working. They called me after diagnosing and said I needed a new c several years ago but I took my car in for service because the A/C system was not working. They called me after diagnosing and said I needed a new compressor. I was unsure about the diagnosis so I took my car to a specialist in A/C for a second opinion. They told me it was a bad scraeder valve and all I needed was that to be replaced and then a system recharge. It saved me several hundred dollars from having to get a new compressor from Winkel which I did not need. An obvious attempt to rip me off and perform unnecessary repairs. More