Corwin Ford Nampa

Nick wasn’t great from the start. He talks a big line and smiles through his teeth while not giving me the total information. Not dishonest but not giving the whole story. I brought He talks a big line and smiles through his teeth while not giving me the total information. Not dishonest but not giving the whole story. I brought my truck to him for service one day he explained the worked needed to be completed through the quick lane side. I explained an additional item I needed looked at (the 7 pin plug) and he requested I make an additional appointment for that with the service side, which I did for the following week. As with any service the quick lane did an extensive inspection of my vehicle and recommended servicing the air filter, cabin filter, and the 2 fuel filters. I paid for this service as they suggested. The following week when I took my truck back to Nick he explained it would take 3 days just to diagnose the issue with the 7 pin plug. On or about the third day I started trying to get some information because there was no communication as to how it was going. One of the first pieces of info I received was that my truck FAILED the inspection! And yes he tells me the Air filter, cabin filter and fuel filters failed (even though they were replaced one week earlier) and that both front and rear differential oil needed replaced. Even the transmission fluids and cooling fluids were a concern. My truck has 28,984 miles. I started to question why this inspection was done because it was already done a week earlier and asked how the filters failed when they were brand new and Nick because agitated with me and even said I sounded upset. I wasn’t I just didn’t understand how that could happen. How could they fail a physical inspection when they are brand new?? Sounds fishy to me. I even suggested that if this work wasn’t performed and only the work I requested my truck could have been completed much earlier. Nick didn’t seem to like how I communicated so I quit talking let him tell me all his excuses and he became very apologetic taking the blame for the issue. With his salesman smile and word salad he assured me the work was completed. When I took my truck and trailer out hunting again the next day the 7 pin plug started doing the same thing. My lack of trust with Corwin Ford stems from the direct communication and lack of trust whatsoever in Nick. He should have been able to see that my truck was in the shop one week earlier and had the inspection and repaired the items (let alone remember me and that he’s the one who sent me to the quick lane and booked my appointment for the plug in the first place). Nick told me every time a vehicle comes into their shop they perform a complete inspection. If this is true you’re wasting my time and money and possibly loosing money as a business. Especially when during each inspection you find that the work you claim needs to be completed has already been completed. Someone is being very dishonest or you need a new inspector that can 1) know if a vehicle has been into your shop within a week! And 2) knows a new filter from a worn out filter. also when I go to the ford website and look up my truck by vin number I don’t find that all these items were due yet at all. Nick also noted on my report that I own a King Ranch F350 I do not. It’s a Lariat. More

Great experience. Really enjoyed meeting Chris Packer who sold us the truck. Low pressure and showed me what I wanted. Love my new truck Really enjoyed meeting Chris Packer who sold us the truck. Low pressure and showed me what I wanted. Love my new truck More

You are all great - professional, courteous, kind, and communicative. Always a friendly and good experience. communicative. Always a friendly and good experience. More

Great service all the way around from start to finish. Would use them again. Definitely would use them again. Would use them again. Definitely would use them again. More

Went in without an appointment and drove out of there in about 30 minutes. Very quick and professional. about 30 minutes. Very quick and professional. More

Ryan and the crew at Corwin worked with me to get a great used truck at a rate I could afford. Very happy with the deal and the sales crew ! used truck at a rate I could afford. Very happy with the deal and the sales crew ! More

Have purchased five F-150s trucks here over the years. Great service. Would recommend to others. Great service. Would recommend to others. More

We had excellent service with Corwin Ford. The salesman and the finance were great easy to work with The salesman and the finance were great easy to work with More

Poor communication, unhappy with service results, service manager never returned my call regarding a complaint, service advisor never called me back about quote for a new lift kit. manager never returned my call regarding a complaint, service advisor never called me back about quote for a new lift kit. More

Both were easy to work with! Great experience! Would work with them again. Two more words Great experience! Would work with them again. Two more words More