Corwin Ford Spokane - Service Center

Service Made an appointment for an oil change and tire rotation. I brought my car in, Dick Morgan took care of the paperwork, and the job was completed on ti Made an appointment for an oil change and tire rotation. I brought my car in, Dick Morgan took care of the paperwork, and the job was completed on time. More

Wheels Bought a used vehicle and noticed one scratched wheel. Scheduled an appointment and they fixed three scratched wheels at no charge to me. They look br Bought a used vehicle and noticed one scratched wheel. Scheduled an appointment and they fixed three scratched wheels at no charge to me. They look brand new!! Thank you for a great job. More

Leak under the engine area of my 2013 F-150 I worked with Keith over the phone and explained what my issue was. He made an appt. for me and things were fixed professionally and on time. Great I worked with Keith over the phone and explained what my issue was. He made an appt. for me and things were fixed professionally and on time. Great working with him and the crew. Craig More

Top Notch Service for past 19 years I brought my 2011 F350 in on Monday (no appointment) for a blown transfer case, they worked me in and it was ready for me on Thursday. What great ser I brought my 2011 F350 in on Monday (no appointment) for a blown transfer case, they worked me in and it was ready for me on Thursday. What great service, the folks at Gus Johnson Ford service are #1. Gus Johnson Ford is the best overall Ford dealership in Eastern Washington, whether it be sales or service. More

excellent don kept me up dated at all times what was happening with my vehicle very polite and soft spoken. i will continue my service with don. thank you. don kept me up dated at all times what was happening with my vehicle very polite and soft spoken. i will continue my service with don. thank you. More

Top notch service as always I have purchased many vehicles from Gus Johnson. Their top notch service is one of the many reasons I go there and I will continue to do so. I have purchased many vehicles from Gus Johnson. Their top notch service is one of the many reasons I go there and I will continue to do so. More

Servicing was great Staff was very friendly and welcoming, they made sure to call and tell us what was wrong, what needed fixed and the cost. They provided a "time" when Staff was very friendly and welcoming, they made sure to call and tell us what was wrong, what needed fixed and the cost. They provided a "time" when the vehicle was done and when we arrived, it was done. Always feel like they know who we are! More

Routine vehicle service and a new battery. Our service advisor Don Mashtare is great. He not only knows our vehicle, he also takes time to know us the owners. Don and the team at Gus Johnson Fo Our service advisor Don Mashtare is great. He not only knows our vehicle, he also takes time to know us the owners. Don and the team at Gus Johnson Ford do a great job. From check-in to check-out very professional and friendly service. More

Excellent service, honesty and integrity. We've been working with Gus Johnson Ford since Gus took ownership of McCullum Ford about 20 years ago. I have been so satisfied with their service th We've been working with Gus Johnson Ford since Gus took ownership of McCullum Ford about 20 years ago. I have been so satisfied with their service that I slowly converted my whole business fleet to Ford and nothing but Ford. My daughter just bought a Fusion there last month and still drives the Escape I got her in high school with over 260,000 miles. I can't say we never had a problem, but when we did, they took care of it. There will be many more Fords in our future because of Gus Johnson Ford. More

Outstanding Service! Had an appointment for the following Thursday, but had to take Expedition in over the weekend prior due to issues. Because they were so busy, Keith T Had an appointment for the following Thursday, but had to take Expedition in over the weekend prior due to issues. Because they were so busy, Keith Trowbridge arranged for a shuttle to pick me up on that Monday and take me to the agency where he had also arranged my rental to get me through to Thursday. Was completely blown away when he called me just a short time later that same morning and said they were able to look at my car and determined what the problem was. Not only that, but it was an easy, very quick and low cost resolution. I was completely blown away by at how quickly he made my situation turn around. He then, cancelled my rental and arranged for the shuttle to pick me up and take me to Gus Johnson to pick-up my car. An awesome Service Department Team with Dick Morgan who assisted me when I brought my car in on Saturday and Don Mashtare who made my appointment. Both gentlemen were extremely courteous and professional. BUT, "Keith" truly went over and beyond in assisting me, getting my schedule back on track and my car safely back in my hands - so very grateful he is there! Thank you. More