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Corwin Ford Spokane - Service Center
Spokane Valley, WA
934 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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934 Reviews of Corwin Ford Spokane - Service Center
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July 18, 2018
Excellent service- complete satisfied I was able to get a quick appt for repair,the ordered part arrived promptly and the service was completed quickly and I was on my way. I was able to get a quick appt for repair,the ordered part arrived promptly and the service was completed quickly and I was on my way. More
by Shar gibson
Employees Worked With
Dick in service,dept
July 03, 2018
Amazing Service I went in for an oil change. All the employees I had contact with were amazing. I told them I was under a little bit of a time crunch (I had plenty of I went in for an oil change. All the employees I had contact with were amazing. I told them I was under a little bit of a time crunch (I had plenty of time), and they made sure that I was out in time to make it to work. The service is why I keep going back! More
by nortega6873
Employees Worked With
Taylor Mueller
July 02, 2018
We love the service at Gus Johnson! Dick Morgan is an awesome service manager and consistently takes great care of us when we call for an appointment. Thank you for the great service! Dick Morgan is an awesome service manager and consistently takes great care of us when we call for an appointment. Thank you for the great service! More
by Ben Riva
Employees Worked With
Dick Morgan
June 09, 2018
Amazing service Great environment, and friendly. Completed everything I asked for. Brand new tire fully replaced for a great price. It didn't take long for the work t Great environment, and friendly. Completed everything I asked for. Brand new tire fully replaced for a great price. It didn't take long for the work to be completed. More
by Fordgirl
Employees Worked With
Jeff King
June 05, 2018
Great Service I was kept abreast of the progress on my vehicle by Keith. I had added an Oil Change once I got there; and without question; they added that service. I was kept abreast of the progress on my vehicle by Keith. I had added an Oil Change once I got there; and without question; they added that service. Great place for my FORD F250's service and care. I did not meet the mechanic that worked on "RUBY" (truck color!!) But Thanks!!! Job well done!! More
by jtstover
Employees Worked With
Taylor Mueller
June 01, 2018
Great staff On an RV road trip 1500 miles from home we had engine problems. When I called I was told they were extremely busy and were a week behind in appointmen On an RV road trip 1500 miles from home we had engine problems. When I called I was told they were extremely busy and were a week behind in appointments. I stopped in anyway and talked to Dan the service manager and told my story. He was understanding and friendly. With the help of Don.the service writer they squeezed me in the next morning. More
by Dunedog
Employees Worked With
Service manager Dan, service writer Don
May 17, 2018
Great service Found my problem promptly, were helpful and friendly and professional in every respect. This is the best, most reliable service I’ve had anywhere in 6 Found my problem promptly, were helpful and friendly and professional in every respect. This is the best, most reliable service I’ve had anywhere in 60+ years of driving! More
by Bryan
Employees Worked With
Taylor Mueller
May 17, 2018
Service call Always friendly and explains things well. The paper work showed what was done and shows the issues with may come up in the future visits. Always friendly and explains things well. The paper work showed what was done and shows the issues with may come up in the future visits. More
by Jimmer 1941
Employees Worked With
Keith Trowbridge
May 03, 2018
You staff is fast and professional. Just had routine service appointment and your tech picked up a leakin the oil pan that is covered by warranty. (No charge). I also really appreciate t Just had routine service appointment and your tech picked up a leakin the oil pan that is covered by warranty. (No charge). I also really appreciate the free shuttle service. More
by Handyman
Employees Worked With
Taylor Mueller
March 21, 2018
Crappy service - DO not take your vehicle there I’ve been to the Service Department twice and both experiences were awful. On behalf of a friend, I’ve brought a vehicle in for service. The first ti I’ve been to the Service Department twice and both experiences were awful. On behalf of a friend, I’ve brought a vehicle in for service. The first time (approximately 6 months ago), I worked with Don. I presented a coupon for services. I waited more than 2.5 hours for an oil change (“The Works”) then found out that Don chose to pick and choose which tasks were completed. So, I failed to receive all of the requested work then he wanted to charge me more than the coupon price. After we made a stink about this, I re-schedule and return a second time to get the work finished. Recently, my friend implored me to return again for “The Works” as she had another coupon. This time I worked with Dick. The invoice was extremely unclear and confusing. I asked for an explanation since I was being charged more than the 39.95 coupon price. In a condescending, patronizing manner he chose to do a math calculation with me whether than address my questions about why the invoice had to be so confusing (since nowhere does it have the figure. I pointed out that he was not addressing the issue. I received and angry, “I don’t know. The computer does that. It’s not me.” More
by Refuses to use Gus Johnson Ford
Employees Worked With
Don, Dick - both in Service Dept.
