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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,480 Reviews

1,480 Reviews of Corwin Ford of Tri Cities - Service Center

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May 17, 2018

Service Your service was fast and the car was washed. However, for the second time your tech failed to place the tag, indicating when service is again due, o More

by RRICESJ
Recommend Dealer
Yes
Employees Worked With
Don't remember names
May 17, 2018

Quality Service Had check engine light on. Code said EGR restricted. Initial repair cost was high, but vehicle had low miles and all of my maintenance was done at Cor More

by CHURDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Chavez
May 17, 2018

Customer Service was the best. David in Parts helped me get set up with New fob. Appreciate his above and beyond Service! Was in and out in less than an hour. More

by BELLAMARIE56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David with parts. He got me all set up with a new fob. Excellent service!, Victor Sifuentez
May 16, 2018

Very satisfied with my service. I arrived 30 min. Early for my appointment,they still got me right in. Corwin has always been very nice to me every time I go in Quick lube, service More

by LEE_MADELINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Sifuentez
May 15, 2018

Door repair I have a brand new F-150. The door handle was coming loose. Mike was great help and trying to fix the issue. I have to bring it back in again to try a More

by Badref
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
May 15, 2018

Good work. Work done in a timely manner. Service department does a good gob. But your courtesy van took over 2 hours to pick me up after work was done. I think thats to long. More

by RICKB1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Sifuentez
May 14, 2018

Horrible service provider and department They do not complete the work correctly or on time. This provider and dealership make it hard to ever want to go back. Do not use their service depart More

by AmandaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cunningham
Jul 10, 2018 -

Corwin Ford of Tri-Cities responded

Sorry our service has not met your expectations

May 13, 2018

Excellent service I have always been treated with the utmost respect at Ford. Technicians take the time to explain everything and ask before doing any extra services. More

by hojoodry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Boschert
May 11, 2018

Great customer service! I have been coming to corwin ford for a while now and can always count on Javier to take good care of all our service needs! More

by Blue4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gutierrez
May 11, 2018

Service Did not get the problem diagnosed and fixed the first-time in. Returned vehicle for second time after leaving vehicle for three days first time. More

by k4nbwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pick up service drivers, Michael Cunningham
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