Corwin Honda Kalispell
Kalispell, MT
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I always get good service and excellent coverage of what needs to be done or has been done on my CRV. I feel they have my best interests at heart, as well as being honest to deal with. I’m driving my 5th CR needs to be done or has been done on my CRV. I feel they have my best interests at heart, as well as being honest to deal with. I’m driving my 5th CRV bought as this dealership over the years. More
On phone and smoking vape instead of working on car. 5 oil instead of 6 like last time. New system all on phone, did not know this. They said I needed new filter but they pulled car out before I could r 5 oil instead of 6 like last time. New system all on phone, did not know this. They said I needed new filter but they pulled car out before I could respond. Had an appointment for 9 didn't start it till noon. I've been going here for years. This was very bad service. More
They have been super helpful and easy to work with since I bought my car a year ago! Every time I go in for an oil change they explain things to me and aren’t super pushy. I bought my car a year ago! Every time I go in for an oil change they explain things to me and aren’t super pushy. More
I brought my Ram 1500 in for service as I had bought it at Corwin. I was greeted by the service desk and directed to a service desk who listened intently to what I thought was wrong with my truck. They ke at Corwin. I was greeted by the service desk and directed to a service desk who listened intently to what I thought was wrong with my truck. They kept my truck overnight and gave me a loaner car for free. The next day we were able to find the cause of the problem which was repaired by one of their technicians who knew everything there is about RAM trucks. I also had them do a transmission flush/filter. All this time I was treated with incredible courtesy and service. More
I was misinformed by the service technician that was assigned to me. So now I don’t know what I should believe. He said I needed a power steering flush and showed me a picture of what power steering f assigned to me. So now I don’t know what I should believe. He said I needed a power steering flush and showed me a picture of what power steering fluid looks like in a car mines age. The funny thing is in July of 2024 I had a new pump and hose put on at your dealership, along with other things. I was satisfied with that technician and was sorry to hear he was no longer there. Unfortunately now that I have been misinformed and lied to like I was just a woman who knew nothing! It was demeaning to say the least! More
After more than 25 years of giving Corwin our business, our recent experience with Corwin will be our last. Aug 15, 2024, we brought our vehicle in for a repair before taking a road trip. A noise incre our recent experience with Corwin will be our last. Aug 15, 2024, we brought our vehicle in for a repair before taking a road trip. A noise increased as we traveled resulting in an emergency 3 hour wait in a Honda dealership in Utah where we learned that the Corwin mechanic had not properly completed the repair. On our return to Montana we visited Corwin to ask for reimbursement for expenses. By Oct. no refund check had arrived, so a second visit to Corwin was made. The service manager lost the copy of the paperwork he requested from my husband and no check was issued. He again requested paperwork. By this point I had sat in Corwin's lobby over 2 hours waiting for the original repair, waited over 3 hours in Utah to get the noise checked out and now made two visits to Corwin, checking on the refund. We would have remained customers had the spirit of the manager been understanding and apologetic. Rather than offering an apology, he made an excuse for the incomplete repair by blaming it on new, young, mechanics who are just learning along with a comment that everyone wants something for nothing. Customer service is everything and particularly when negligence and inconvenience are experienced. To be treated with an uncaring attitude and rudeness after so much of my time was wasted and to be accused of wanting something for nothing, rather then taking responsibility for the mistake was extremely frustrating More
Josh was a pleasure to work with. Very polite young man, not pushy and at all, went out of his way to make sure we understood all the important features our new vehicle. It was a ve Very polite young man, not pushy and at all, went out of his way to make sure we understood all the important features our new vehicle. It was a very easy experience my hats off to Josh. Actually everyone we dealt with at Cowin was very personable and professional. We love our new CR-V, our hats off to you folks. Thank you!! More
Honestly a great dealership. Are they in the business to make money, absolutley but they do not try to sell you anything you don't need. No high pressure sales. Absolutley a grea Are they in the business to make money, absolutley but they do not try to sell you anything you don't need. No high pressure sales. Absolutley a great service department. More
Easily made an appointment on line, and was taken in right away when I arrived 20 minutes early. Fast service with good attention to detail. right away when I arrived 20 minutes early. Fast service with good attention to detail. More
worked with Hayden on a warranty issue, he accommodated my schedule, then after the diagnosis, also was able to get me in for service the very next day. The shuttle service was absolutely excellent, too. my schedule, then after the diagnosis, also was able to get me in for service the very next day. The shuttle service was absolutely excellent, too. The work was completed when promised. I am very pleased with the whole experience! Thank you! More




