Corwin Toyota Colorado Springs

We thought about rating this dealership "good" on overall experience, but that would not have been fair to Mr. Christensen. Mr. Christensen ("JC") was very friendly and helpful to us as we were b on overall experience, but that would not have been fair to Mr. Christensen. Mr. Christensen ("JC") was very friendly and helpful to us as we were buying a car for my mother. We only had two small problems in the process. One was that we were promised a particular car (a 2011 RAV4 in Pacific Blue) which the dealership did not actually ascertain that they could get. We signed paperwork to this effect, negotiated a price, put down $1000 earnest money, and were then informed that the car was not available. The second problem was that we were told that the $1000 would be refunded to our credit card as soon as my mother wired the full payment for the car. The issue was that instead of the finance person (Mr. Williams) calling me to let me know the wire was received and refunding the deposit, I had to leave him two messages, which he did not return until a full week later, and then at 8:45pm. Instead, I called JC and I was pleased that he just took care of everything for me. JC got us our copies of the final paperwork and saw to it that the business office completed the credit card refund. We were very pleased with JC. More

The friendliness of everyone we have worked with at Liberty Toyota--Service and New Car Sales--has been exemplary. That one fact was the primary reason for us returning to Liberty when we were ready t Liberty Toyota--Service and New Car Sales--has been exemplary. That one fact was the primary reason for us returning to Liberty when we were ready to buy a new car. JC Christiansen was patient, helpful, professional, helpful without being too pushy, and gave us options to choose from (he knew his product and inventory). We appreciate the fact that Liberty is customer-focused and have confidence that Liberty will continue to be there for us if or when we have any needs or issues with the new car (just as they were when we had trouble with our Avalon). Gary, in Service, was another key factor to our return. His personal touch in helping my wife when she experienced problems during a driving trip to another state was rare and VERY much appreciated. More

As I said in the first survey, Jacob met me at the car, showed me around the dealership, said it would be right about an hour for the oil change ~ and it was! It was nice to have a large sitting area with showed me around the dealership, said it would be right about an hour for the oil change ~ and it was! It was nice to have a large sitting area with a tv and newspaper with something to drink and popcorn to snack on while I waited. The place was very clean and the people were friendly. I used a Groupon and it was very convienent. More

The entire staff; sles, service, finance, everyone is grt to deal with and the facilities are the nicest anywhere! Liberty Toyota is great to deal with. Thanks to deal with and the facilities are the nicest anywhere! Liberty Toyota is great to deal with. Thanks More

Very good service and team work for a neighborhood car dealership. Your service is good but your surveys are ridiculous. No need for a description of 25 words or more. dealership. Your service is good but your surveys are ridiculous. No need for a description of 25 words or more. More

The people I worked with with very nice, I needed my 15,000 mile service. It was my first time getting service on my used Tacoma, the service was great!! I will be back for my 20,000 mile service!!! Ove 15,000 mile service. It was my first time getting service on my used Tacoma, the service was great!! I will be back for my 20,000 mile service!!! Overall great experience!!! More

I came to Liberty because it is on the Costco program. I love the facility; I was given a tour by Paul, my contact. There was no rush or pressure during the process. I was able to drive and evaluate a car love the facility; I was given a tour by Paul, my contact. There was no rush or pressure during the process. I was able to drive and evaluate a car similar to the one I wanted to buy. All aspects of my purchase were explained in detail and my questions answered. Shawn presented in detail the accessories I desired, as well as some others. Nathan, my original contact, ultimately delivered my car to me, going over the final product; he had a full schedule of appointments on the day I needed to come in originally. My least favorite was Finance; even though I understand Jeff was doing his job, I felt a bit pressured to get the extended warranty, which I did not get; I might, or not, regret that; just could not afford it. Each person I worked with was personable, competent, and professional; yes, even Jeff. More

Mike Mcgee did a great job of handling my problem. He explained exactly what has been the cause and the course of action needed for the repair. He was friendly, knowledgeable,and complete in his explanat explained exactly what has been the cause and the course of action needed for the repair. He was friendly, knowledgeable,and complete in his explanations My concern about the cost is centered around the high cost of the coolant flush. It was nearly twice what other service companies in the area charge. And that was after a discount coupon was applied. I have no issue with the cost of the necessary repairs done to the 4Runner. More

I really appreciated how Gary (service advisor) explained the issues with my Corolla. It's been a few years since I last had any work done on this car. Anyway, I thought he was very thorough in explain wha the issues with my Corolla. It's been a few years since I last had any work done on this car. Anyway, I thought he was very thorough in explain what work needed done on the car and what I really appreciated is that he showed me what was wrong with it. More

WE REALLY WERE IMPRESSED WITH DEALING WITH wILLY NELSON AS OUR SALESMAN HE WAS KNOWLEGLEABLE CONCERNING THE NEW MODEL OF PRIUS WE BOUGHT AND APPRECIATED HIS INPUT ON MAKING OUR DECISION ON WHAT WE NEEDED AS OUR SALESMAN HE WAS KNOWLEGLEABLE CONCERNING THE NEW MODEL OF PRIUS WE BOUGHT AND APPRECIATED HIS INPUT ON MAKING OUR DECISION ON WHAT WE NEEDED IN OUR PURCHASE HE IS AN EXCELLENT PERSON AND SLESMAN THANKS TO U YOUR SERVICE DEPT AND WE WILL RETURN TO YOUR STORE FOR SERVICE YOURS TRULY ERNIE & JUDI GARDNER IN PUEBLO CO 719-564-38831 More