Cosmo Motors

I would like to take this opportunity to express my appreciation for the great experience I had buying a Jaguar from Cosmos Motors. I had been searching for a very specific 2015 Jaguar F-Type SV8 for a appreciation for the great experience I had buying a Jaguar from Cosmos Motors. I had been searching for a very specific 2015 Jaguar F-Type SV8 for a few months when I found what I was looking for on the Cosmos Motors website. All the information posted on the website provided me with the necessary details to convince me to send an inquiry. I sent a message that evening stating my interest and was contacted the next day by a sales representative, Matt Glover. Matt was professional, knowledgeable, and understanding of my hesitancy. Most importantly, he was incredibly responsive to my endless barrage of calls/texts/questions – this was crucial to my decision to buy a car located 6 hours away from my home. Matt sent additional videos and closeups of the car. I cannot exaggerate what an amazing job their detail shop did preparing the car for sale. A 2015 black Jaguar is supposed to have a few swirl marks, minor scratches, and a chip here and there – it did not! In fact, after seeing the pics I asked Matt about the cost of ceramic coating. He introduced me to the detail shop manager, Jacob Bishop. Jacob took the time to explain how and what they used to detail the F-Type. I asked him about applying a protective film to vulnerable places on the car in conjunction with the ceramic coating. He recommended the areas to protect, explained why, and made me an offer on the price - to which I instantly agreed! I previously owned a black 2014 F-Type S V6 that had minor chips and swirls in the same areas Jacob described – he obviously knows his cars. Additionally, the previous quotes I received from shops in Northern Virginia for those same services on my 2014 Jag were significantly higher. The deal was made and all I needed to do was get to Cosmos to drive the car home. Matt arranged for a driver to pick me up at Charlotte Airport (about an hour from Cosmos). That sounds easy but our plane had to return to Dulles Airport 20 minutes away from landing in Charlotte and after three hours of delays, we were back in the sky. Matt and the Cosmos driver, Paul, were understanding, patient, and unshaken. Paul and I chatted all the way to the dealership, he was pleasant company and had some great stories. When I arrived at Cosmos, the car was ready and impressive as described. Matt and Jacob walked me around the car, describing what had been detailed, and we took it for a drive (yes, I am still smiling). The general manager, Chance Parsons, finalized the sale effortlessly and with the same laid-back friendly attitude. This was the theme from cradle to grave throughout this entire experience. Okay, I have to admit only one thing was disappointing. My drive home was about 375 miles, and they did not fill the car with gas. I should have asked, but it didn’t occur to me until I pulled out of the lot. Not necessary or even expected, but that would have been a nice touch. This is the longest review I have ever written (positive or negative). My dad sold cars for over 20 years, and I know most of the tricks and tactics they use to not only make the initial sale but too also push expensive add-ons and hidden fees. I cannot express how impressed I was with Matt, Jacob, Chance, Paul, and my overall experience purchasing a car from Cosmos Motors. Their entire team was incredibly helpful, courteous, and professional throughout the entire process. I would certainly recommend Cosmos Motors to my friends and would buy another car from them with total confidence and comfort. I will follow up with a 90-day review or as needed. Denny Wood More

Cosmo Motors didn't have the vehicle we were looking for in stock so they went out and found us one! Within a week our salesman, Jacob Bishop, was able to get a vehicle exactly to our specifications and a in stock so they went out and found us one! Within a week our salesman, Jacob Bishop, was able to get a vehicle exactly to our specifications and at the price we wanted! We are so pleased with the sevice we received. The communication was excellent, keeping us informed every step of the way. I absolutely love my new car and Cosmo Motors! More

Buyer be warned- my boyfriend was in the process of purchasing a vehicle he saw online from Cosmo Motors. We spoke with them and was rushed to put a deposit down. Once I realized the car was misrepre purchasing a vehicle he saw online from Cosmo Motors. We spoke with them and was rushed to put a deposit down. Once I realized the car was misrepresented, we backed out if the deal. We also asked for a bill of sale numerous times and they would not send to us until we made a deposit over the phone. Once we backed out they told us our deposit was non refundable and it was stated on the bill of sale - which we didn’t receive until they deposit was made. This is shady practices and dishonesty at its best. Do not do business with them unless you get all information upfront and have personally looked at the vehicle. More

Unethical, inspection process is a scam. Just want to make a sale without regard to the customer. Won’t work to make their mistake right. make a sale without regard to the customer. Won’t work to make their mistake right. More

Cosmo & Storm! My husband and I bought a truck here last week and they were great! We worked with Storm who was very professional and he gave us the absolute best de My husband and I bought a truck here last week and they were great! We worked with Storm who was very professional and he gave us the absolute best deal he could. He was HONEST, friendly and truly helped us in every way and even helped save us some money. Highly recommend Cosmo Motors and Storm! I would give them 10 stars if I could. More

Great experience! We had an overall great experience! Friendly and helpful staff. Rico was a great salesman!! Great selection of vehicles. We will be back again for We had an overall great experience! Friendly and helpful staff. Rico was a great salesman!! Great selection of vehicles. We will be back again for our next car. More

Love this dealership Buying my 2nd car from Matt Glover at Cosmo's. He was so helpful and knowledgeable, I'm so excited for my new car, thank you so much! Buying my 2nd car from Matt Glover at Cosmo's. He was so helpful and knowledgeable, I'm so excited for my new car, thank you so much! More

Great place! Foamy motors is a great place to buy a car. The staff was very friends and helped me get the car I was looking for! Matt was a huge help Foamy motors is a great place to buy a car. The staff was very friends and helped me get the car I was looking for! Matt was a huge help More

Bought a SUV Rico was very helpful, he let us test drive several vehicles and never felt any pressure to purchase. Sales and financing were easy to work with all w Rico was very helpful, he let us test drive several vehicles and never felt any pressure to purchase. Sales and financing were easy to work with all with only 1 credit pull. More

EXCELLENT EXPERIENCE What an EXCELLENT experience!!! I reached out to Matt at Cosmo Motors expressing my interest in a specific car for my 17 year old son. I was very caut What an EXCELLENT experience!!! I reached out to Matt at Cosmo Motors expressing my interest in a specific car for my 17 year old son. I was very cautious since I lived 3 hours away but Matt was very through and patient with me during the entire process. Once I was on the lot, I felt even more comfortable and the vehicle was everything as described. I HIGH recommend Cosmo Motors! More