Coughlin Ford of Johnstown - Service Center

A trusted service center I purchased my ford fusion from Coughlin in 2014. I have taken the vehicle there for all maintenance and repairs since. I do this because they are eff I purchased my ford fusion from Coughlin in 2014. I have taken the vehicle there for all maintenance and repairs since. I do this because they are efficient, fairly priced, and never attempt to upsell anything. The personnel are friendly and quality performers! I have never relied on a dealership for everything until Coughlin and this is because I trust them. More

Worst ford dealer I’ve bought a few trucks from this dealership the last truck I bought and will ever buy from ford is a 2015 F150 with several problems I’ve been conta I’ve bought a few trucks from this dealership the last truck I bought and will ever buy from ford is a 2015 F150 with several problems I’ve been contacting Coughlin Ford for several months about getting my truck fixed they keep putting me off until my warranty was over don’t know if they were just trying to get out of warranty work or if they are not smart enough to fix it but I will never buy or recommend buying a Ford More

Service on my Escape Replaced worn out Factory lug nuts, oil change and windshield wiper repairs all completed in a timely manner and very responsible price. Very happy wi Replaced worn out Factory lug nuts, oil change and windshield wiper repairs all completed in a timely manner and very responsible price. Very happy with the results. More

Quick and Painless My visit was a pleasure. I was in and out in a short time. Your employees were very friendly. Everyone I encountered said good morning and or hello. I My visit was a pleasure. I was in and out in a short time. Your employees were very friendly. Everyone I encountered said good morning and or hello. It was nice talking with your salesmen and staff while I waited. The service attendant was very knowledgeable, friendly and helpful. She went over the service before and after the work performed. More

nothing major so far, just oil changes The oil/filter service was performed well. But I also asked them to assess the remaining brake pad life. The report returned to me said "good", with n The oil/filter service was performed well. But I also asked them to assess the remaining brake pad life. The report returned to me said "good", with no numerical detail. After leaving, 45 minutes later, service man called me to try to explain. Even after looking up my service history, he was unable to give me an understandable assessment of the pad thickness. More

Good. Service manager took care of my truck Fix my truck. Just like he said. Got it in and took care of it i. One day . Very nice. Great guy . Good dealership thank YOU Fix my truck. Just like he said. Got it in and took care of it i. One day . Very nice. Great guy . Good dealership thank YOU More

This place is HORRIFIC. We have had the worst experience EVER with Clayton who works in the shop. They "rebuilt" our transmission and within 24 hours it broke again and they are currently refusing EVER with Clayton who works in the shop. They "rebuilt" our transmission and within 24 hours it broke again and they are currently refusing to pay for their mistakes (or even own up to them, for that matter). We live in Chicago and are now arguing with him from 8 hours away, and he is a huge jerk. I am contacting all of his superiors so they all know about his unprofessional attitude and horrible work on our car. We have currently been without a car for a month total. And they refuse to pay for a rental car for us, so we have incurred that expense on our own. I will NEVER, EVER buy another Ford car or use Coughlin Ford, and neither will my family and friends who live in Johnstown. They are undeserving of any stars. More