Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coughlin Kia of Dublin
Dublin, OH
1,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,003 reviews
April 07, 2010
We loved working with Kady. It made our car buying experience much nicer than we had expected. We got prompt service and good communication from her. We also felt that the price was reasonable. We w experience much nicer than we had expected. We got prompt service and good communication from her. We also felt that the price was reasonable. We would recommend this dealership and sales person to anyone. More
by mamafox3
Employees Worked With
Kady Citka
April 06, 2010
From the moment that I, Lillian A. and Paul E. Smith, called for some information as we were looking to buy a new car Lance was very helpful and assured me that he would match the price of another Kia de called for some information as we were looking to buy a new car Lance was very helpful and assured me that he would match the price of another Kia dealership. His attitude was positive, friendly, and assuring and this attitude had us coming to this dealer. When we arrived we spoke with Lance again and he introduced us to our sales person, Jack Hines, and we are so greatful for Jack as, he too, was forthright and knew everything there was to know about the Kia and our needs for a particular "fit". We both have health issues and needed certain features. Not a problem with Jack. He is very patient, as we took a long time in testing the vehicles and deciding. Well, Jack found our perfect car, the Optima. We bought the car, without finance, the same day! Unusual for us, but we, very soon, trusted Jack and Lance. We have had service and that aspect was fine as well and we will follow through with all the needed service at Crown Kia. Whenever, we come in we talk a bit to Lance and more than a bit to Jack as he always tells us something new about the Kia. We are very happy with this dealership and the two mentioned as well as service and other staff that we have met. This is a different brand car for us and we love it. We tell people about it and when they see it want to know about. So, all in all we find this group outstanding and we are so happy that we came to Kia. More
by Attard
Employees Worked With
Lance Thompson, Sales Mgr.; Jack Hines, Salesman, Jack Hines
July 09, 2005
I took my Kia Optima in for what I thought would be warranty work. The left rear disc brakes were grinding and my car only had 43,000 miles on it and I've never gone through a set of front brakes yet. warranty work. The left rear disc brakes were grinding and my car only had 43,000 miles on it and I've never gone through a set of front brakes yet. Plus most of those miles are freeway with little braking. Turns out they felt there was nothing wrong with it, just regular wear and tear. However they wanted to charge me $423.00 for new pads and new rotors. I took it somewhere else where I was told my emergency brake cable was just a bit too tight. They put on new pads and turned my rotors, the total cost was $89.00 and they fixed the actual problem. It was bad enough they were trying to get out of having to honor my 100,000 mile bumper to bumper warranty but they wanted to really take me for every penny on the repairs I shouldn't have had to pay for anyway. Oh well, I'll never go back. More
by rfranco123
Employees Worked With
Richard Miller
