Coughlin Kia of Dublin
Dublin, OH
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Crown KIA of Dublin gave us a superior car buying experience. My husband researched the Sorento on the internet and through his inquiry was directed to Crown KIA of Dublin. After submitting our con experience. My husband researched the Sorento on the internet and through his inquiry was directed to Crown KIA of Dublin. After submitting our contact information we were promptly greeted by Kadi Cika the internet manager through email. We made an appointment for the following Saturday to visit and test drive the 4 cylinder model as well as the V6 model. We arrived at the dealership about 15 minutes before our appointment and Kadi was ready and waiting for us. Kadi was very friendly and well prepared with exactly what we asked to test drive. She showed us both models and told us about them and answered all of our questions before we did our test drives. After completing our drives we sat down with Kadi to look at financing options and credit ratings. At that point we were still in research mode and not planning on buying anything just yet. Then things kind of snowballed from there. We negotiated prices and vehicle color and options. I was convinced that I wanted the black cherry V6 model and Lance was trying to locate one for us. In the end we decided that we really liked the white V6 model that we test drove. My husband did a little more negotiating with Lance and the next thing I knew, we were buying a new car! When it was time to sign the papers we were introduced to Paula. She was great work with as well. She did her job in a very thorough and time efficient manner. Since we leased our car we will be back to see them in 3 years and I can't wait to work with them all again! I would definitely recommend Crown KIA of Dublin to family and friends. More
This was a great experiance. My next purchase will be with Lance and Luke!!! This was by far the easiest transaction that I have had when dealing with purchasing a car. Everyone that I came into contact with Lance and Luke!!! This was by far the easiest transaction that I have had when dealing with purchasing a car. Everyone that I came into contact with was wonderful to work with! I love my car! More
Richard and the Kia service team at Crown Kia of Dublin were nothing short of perfect. Every question I had was answered thoroughly. If they couldn't find an answer, Richard told me the truth and explain were nothing short of perfect. Every question I had was answered thoroughly. If they couldn't find an answer, Richard told me the truth and explained how he was going to find the answer. When I realized that a problem persisted a couple of days after the service was complete, I was able to drive back in and have it looked at again, immediately. The waiting room is great for kids in comparison to many of the auto service waiting rooms I've been to in the past. Thanks to Richard's honesty and integrity, I feel more confident about my vehicle and about the service Kia can provide. Thank you for the great auto service experience, Richard. More
Experience was positive. Working with another woman helped me feel confident in my decision. I became a little apprehensive and everyone there was very willing to work with me. I came back the next day helped me feel confident in my decision. I became a little apprehensive and everyone there was very willing to work with me. I came back the next day and all paperwork was prepared and ready. I was able to get out the door in about an hor. More
The buying experience at Crown Kia, thanks to Kirstin was smooth. She was attentive and extremely helpful throughout the entire purchasing decision, and gave us the space to come to a decision in a low key a smooth. She was attentive and extremely helpful throughout the entire purchasing decision, and gave us the space to come to a decision in a low key atmosphere. We came to Kia as a result of a referral from USAA car buying services, and the recommendation was greatly appreciated. My wife commented, and I agree that it had to have been the best car buying experience we have had in over 20 years of marriage. More
I went to Kia to "look around" at their used cars, and within days I purchased a new Kia Soul from Kadi Cika. She was knowledgeable, personable, and followed up with details as promised. Never once did I within days I purchased a new Kia Soul from Kadi Cika. She was knowledgeable, personable, and followed up with details as promised. Never once did I feel pressured or obligated, Kadi merely provided information that I needed to determine which kind of vehicle would best suit my lifestyle and requirements, then managed to get the exact model that I preferred, and in the color I preferred, in stock from another dealer by the time I returned from my credit union. I love my new Soul, it is perfect for my needs, and would overwhelmingly recommend this dealership and sales associate to anyone! The staff was patient, the signing went well into closing time, yet they never even seemed impatient to leave for the evening. One of the sales managers even entertained my children so I could go with the sales associate on a final test drive prior to my purchase. Needless to say, even my children recommend Crown Kia! More
I was very impressed with John's knowledge and helpfulness. I would highly recommend both Crown Kia and John in the future. My previous experience with car buying has always been a little stressfu helpfulness. I would highly recommend both Crown Kia and John in the future. My previous experience with car buying has always been a little stressful but John answered all my questions and got me a great price too. I wish everyone in retail sales was as easy to deal with. No pressure sales and very nice. Keep up the great work. More
We just bought our new 2011 Kia Sorento EX, and were very pleased with the comfortable sales approach Luke Flowers provided. We visited other dealerships before and after Crown Kia, and chose to purchase ou pleased with the comfortable sales approach Luke Flowers provided. We visited other dealerships before and after Crown Kia, and chose to purchase our new vehicle with Crown Kia because of the professionalism they displayed. Luke made the normally annoying car buying process a friendly and enjoyable one for us. We would recommend Crown Kia to our friends. Thank You! More
I have dealt with NUMEROUS dealers in the past and I will say without a doubt my experience with Crown Kia and Kirstin was the BEST I have ever experienced. I did an internet search late one night and recei say without a doubt my experience with Crown Kia and Kirstin was the BEST I have ever experienced. I did an internet search late one night and received a phone call from her the next day. Everything she told me on the phone was exactly as it came down while at the dealership. I was given the top dollar for my trade-in and was shown the dealer invoice upon my request which matched with my printout from Edmunds on line. I have made a couple of trips back to Crown for parts (mud flaps, bug shield) and cannot be more pleased with the service and courtesy with which I was treated. I have recommended Crown Kia and specifically Kirstin to many people who are car shopping and when I am ready to buy another vehicle, I will head to Crown Kia first. More