Celebration Kia of Dublin - Service Center
Dublin, OH

328 Reviews of Celebration Kia of Dublin - Service Center
Awesome Service As always the staff at Crown does an excellent job! I took my car to get an oil change recently and Brittany Sturgill (service manager) helped me imme As always the staff at Crown does an excellent job! I took my car to get an oil change recently and Brittany Sturgill (service manager) helped me immediately and was such a sweet and friendly lady. I was also pleased with how fast the service was. I was in and out of there and didn't have to wait hours. I'll definitely be coming back! Thanks for providing exceptional customer service! More
Friendly service for oil change, brake, and tire check I went in for my oil change and Brittany was very friendly and helpful. I like that they offer to wash your car at the end too! My only "constructive I went in for my oil change and Brittany was very friendly and helpful. I like that they offer to wash your car at the end too! My only "constructive criticism" was that when I called to make the appointment and also asked to have the car detailed, the person who took the call for the appointment was not very helpful or friendly. We are preparing for a baby so I wanted to have the car ready to put the seat in and start fresh. I just ended up saying "forget it just the oil change", because she did not seem willing to help me find a time that worked with my work schedule. That was a little disappointing. The people you deal with in the service area though are always very friendly. More
Service I have always been treated politely and with no pressure. They have been gracious in honoring coupons and helping with warranty work. Their estimates I have always been treated politely and with no pressure. They have been gracious in honoring coupons and helping with warranty work. Their estimates for time for work have been accurate. I appreciate the car washes. More
Always happy with service. I have always had good service at MAG for my awesome 2012 Kia Sorento. Recently with the addition of Brittany as my service rep., I would have to upgr I have always had good service at MAG for my awesome 2012 Kia Sorento. Recently with the addition of Brittany as my service rep., I would have to upgrade their service to excellent. She really went above and beyond her regular duties to make sure I was a happy customer. She checked for recalls, arranged transportation for me to pick up my vehicle and she even vacummed my filthy interior. Awesome! Great customer service from a gorgeous woman! who's willing to do the little things that make the big difference. Thanks go out to Brittany and whole service team! More
oil change I made an appointment for service and when I arrived I was escorted to the office of Brittany Sturgill and she greeted me in a friendly and welcoming I made an appointment for service and when I arrived I was escorted to the office of Brittany Sturgill and she greeted me in a friendly and welcoming manner. She arranged the work promptly, made me aware of other available options, and explained that the Car Wash was down for repairs and that I was welcome to come back any day for a free car wash when it was operational. And that I could call ahead to verify that it was operating. Brittany had a professional and courteous demeanor that was also warm and willing to be of service. The 4 stars is for the dealership; Brittany definitely gets 5 stars. More
Quick and amazing!! Crown is a great dealership to go to and get your car serviced at!!! they were very helpful and very quick. my car was in and out in an hour!! everyon Crown is a great dealership to go to and get your car serviced at!!! they were very helpful and very quick. my car was in and out in an hour!! everyone was very friendly and they did an awesome job!! More
Fantastic Service Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you un Each time i come to Crown Kia to get my sedona worked it is super easy, very friendly, and pretty fast. Alex Greenland and his staff make sure you understand what is going on and a joy to work with with. Thanks, I will continue to come back More
Service department I had an issue with my car one night on my way home and called kia service dept the next morning. Britaney Sturgill was able to get me in the same day I had an issue with my car one night on my way home and called kia service dept the next morning. Britaney Sturgill was able to get me in the same day, even though I didn't have a prior appointment. They fit me in and fixed my vehicle. She was great to work with and explained exactly what was wrong with my car and the steps they were taking to fix it. More
Parts specialist James Spillman is there to help you I went to Crown Kia and saw James Spillman, their parts specialist about heavy duty weather floor mats for my Kia Optima. James was so helpful to me. I went to Crown Kia and saw James Spillman, their parts specialist about heavy duty weather floor mats for my Kia Optima. James was so helpful to me. He not only help me find exactly what I was looking for, he also went out to my car and help me put the mats in the proper way and help me look over my car. What a great experience I've had with Crown Kia in Dublin! Everyone I've dealt with from Mark in sales to Alex in service, and now James Spillman In parts. Everyone has gone way above and beyond to make me the customer happy. I love both of our new Kia's. I drive the Kia Optima, and my wife has the Kia Sorento. Mark Andrijowych made the purchase of our outstanding beautiful Kia's easy. He was professional, friendly, and just a great guy. Alex the service manager so knowledgeable at such a young age and great service. Alex takes good care of our Kia's. And finally now my interaction with James Spillman, if you need something for your Kia go to Chrome and see James in the parts department! I will tell you that I drive all the way from the Pickerington, Canal Winchester area to buy and have our vehicles service because they know how to treat you as a customer at Crown Kia. You will not be disappointed if you make the trip as far as I do because value, professionalism, kindness, and courtesy are worth the time and effort. I know you will enjoy your experience with Crown Kia the same way I did. More
Excellent dealership Everyone I came in contact with at Crown Kia was kind, friendly, and professional. They were fast and efficient and did not make up things to say were Everyone I came in contact with at Crown Kia was kind, friendly, and professional. They were fast and efficient and did not make up things to say were wrong with my car to cheat me. They also wash your car after service. More