Matt Taylor Kia - Service Center
Lancaster, OH
120 Reviews of Matt Taylor Kia - Service Center
Really positive experience in purchase and maintenance. I have been with this dealership over a year now and am never anything less than impressed by their professional services and how they treat you with have been with this dealership over a year now and am never anything less than impressed by their professional services and how they treat you with the uptmost courtesy even when you are just in for vehicle maintenance. More
Excellent service staff. Very knowledgeable and friendly. Work done in less time than estimated. Car was very clean when I received it. Wonderful environment for waiting area. Work done in less time than estimated. Car was very clean when I received it. Wonderful environment for waiting area. More
Oil change/air bag inspection Johnny at Matt Taylor Kia was our salesman. I went in to buy a new Kia SUV downsizing from a van. I was very reluctant about this and Johnny sensed th Johnny at Matt Taylor Kia was our salesman. I went in to buy a new Kia SUV downsizing from a van. I was very reluctant about this and Johnny sensed that even though I never said it. Instead of making the sale off a new car he had a newly used Chevy Traverse SUV. It was totally loaded and exactly what I wanted. I absolutely love it. Johnny did follow up calls after the sale to make sure I was satisfied. This most recent visit was for a scheduled oil change. I also had a service air bag warning light come on and they did a through inspection on that. It has to be fixed at the Chevy Dealership (it’s still under warranty) but Matt Taylor Kia service department printed out and went over every step of the repair. They were amazing. I would recommend them to anyone anytime. More
Outstanding This dealer is professional and service department work was fast, efficient and friendly. Overall quality of work and cleanliness was outstanding. W This dealer is professional and service department work was fast, efficient and friendly. Overall quality of work and cleanliness was outstanding. Waiting area and snack bar is very nice. More
Replace horn and washer fluid pump This dealership was friendly and motivated to do the work . They did make sense out of the diagnosis unlike ricart. Ricart just wanted to show us the This dealership was friendly and motivated to do the work . They did make sense out of the diagnosis unlike ricart. Ricart just wanted to show us the door. More
Great Job Very professional people working in your garage area. The work was faster than expected. The waiting area was clean and comfortable. There was snacks Very professional people working in your garage area. The work was faster than expected. The waiting area was clean and comfortable. There was snacks and fruit if wanted. very nice people working there up front also. No hesitation coming back for anything to be done to my car. More
Oil changes. When I bought my 2016 Jeep Patriot from Brian Metzler last year I was told I got free oil changes for 4 years. I've had 2 oil changes so far and each When I bought my 2016 Jeep Patriot from Brian Metzler last year I was told I got free oil changes for 4 years. I've had 2 oil changes so far and each time the service folks have treated me extremely well. They showed me to the waiting area and told me to make myself comfortable and to enjoy some snacks they have for customers. I didn't have to wait long and the lady came and got me and said, keys are in your Jeep, We washed it for you and the change oil light has been reset. She then pointed out my tires were still in Great shape with plenty of tread left on them. I was in and out of their service center within 45 minutes. I would recommend to anyone looking for a vehicle to shop here because they Care about you after the sale and it shows. Thanks Again, Mike Phillips Logan Ohio More
service experience Very clean and team was very professional The service took almost 2 hours longer than what I was told but inside accommodations were better and more Very clean and team was very professional The service took almost 2 hours longer than what I was told but inside accommodations were better and more than I expected, I was impressed More
Service I was able to get an appointment very quickly for oil change and service updates. They delivered my car to me at work so I did not have to inconvenie I was able to get an appointment very quickly for oil change and service updates. They delivered my car to me at work so I did not have to inconvenience co-workers to drop me off at the dealership to pick up my car. More
Super friendly and professional It's always a pleasure when I have dealt with anyone at Matt Taylor KIA. I have bought a car there, parts and have had service and every department wa It's always a pleasure when I have dealt with anyone at Matt Taylor KIA. I have bought a car there, parts and have had service and every department was kind and and made a sincere effort to take care of my needs. More