Matt Taylor Kia - Service Center
Lancaster, OH
122 Reviews of Matt Taylor Kia - Service Center
friendly people, nice accomdations all the people were so nice an friendly. didn't have a long wait for the service people to fix my suv. thank you for coming to lancaster. all the people were so nice an friendly. didn't have a long wait for the service people to fix my suv. thank you for coming to lancaster. More
Todd Fox is the best! As always, Todd Fox went above & beyond. We brought our Honda Civic to Todd simply because of his dedication to great customer service. Thought we w As always, Todd Fox went above & beyond. We brought our Honda Civic to Todd simply because of his dedication to great customer service. Thought we were looking at a complete brake job - but Todd discovered there was a small stone in the brakes and no repair needed - $28 service fee. Great saving money! I always trust Todd to give me the straight info - not perform service that isn't needed. More
Simply the best In more than fifty years of car ownership the dealership was the best buying experience (several months ago) and the best service experience (today) I In more than fifty years of car ownership the dealership was the best buying experience (several months ago) and the best service experience (today) I have ever had. More
Excellence in Regular Car Maintenance Matt Taylor Kia has a service department that you can count on. From the call to schedule service, then reception of our vehicle, the pick up, the qua Matt Taylor Kia has a service department that you can count on. From the call to schedule service, then reception of our vehicle, the pick up, the quality work, and the follow up; each step was professional and offered the best customer care. That matters! Thank you staff at Matt Taylor Kia! More
Best service ever! I contacted Kia for a second option and was immediately put at ease and they went over the top to help! They came and picked my car up from work and d I contacted Kia for a second option and was immediately put at ease and they went over the top to help! They came and picked my car up from work and dropped it back off, completely fixed before I got off! They have definitely gained my business! More
Very good. I was in for my first oil change. It didn't take very long and my car was washed. Everyone was very nice. Todd Fox was very helpful. I was in for my first oil change. It didn't take very long and my car was washed. Everyone was very nice. Todd Fox was very helpful. More
Top Notch Service This dealership goes above and beyond. I had previously been dealing with Riccart and very unhappy with their level of "service". The level of servic This dealership goes above and beyond. I had previously been dealing with Riccart and very unhappy with their level of "service". The level of service and amenities at Matt Taylor Kia is close to the experiences I had when previously dealing with my local Lexus dealership. I'm very impressed! More
Great Service Center Great Service atmosphere... Great waiting room for customers. Will have both my KIA's serviced here for now on. They even have free popcorn!!! Amazing Great Service atmosphere... Great waiting room for customers. Will have both my KIA's serviced here for now on. They even have free popcorn!!! Amazing place... Now considering buying all our cars there. More
Reassuring I took my car in for routine service. During my stay I was told that I had a recall on my vehicle, but since it was not something that needed to be fi I took my car in for routine service. During my stay I was told that I had a recall on my vehicle, but since it was not something that needed to be fixed quickly they scheduled me the very next morning to have the recall fixed. It was so nice to have my vehicle take care of so quickly and have staff that were consciences of my work schedule. More
Tire problems and purchase of spare tire kit for the SOUL ! Matt Taylor KIA treats me as if I am their only customer. They call me by name and treat me as a friend, all work that I have had done is EXCELLENT ! Matt Taylor KIA treats me as if I am their only customer. They call me by name and treat me as a friend, all work that I have had done is EXCELLENT ! More