Coulter Buick GMC Tempe

2016 ATS awsome experience Great customer service nice and easy no hassle service. Nice and professional from beginning to end. Courteous on returning my calls and emails in a Great customer service nice and easy no hassle service. Nice and professional from beginning to end. Courteous on returning my calls and emails in a timely manner. More

Grrrrreat Buying Experience!!! Had a great experience with buying my new Buick Enclave. Was treated fairly and without pressure by my salesman John Skoko. I would highly recommend Had a great experience with buying my new Buick Enclave. Was treated fairly and without pressure by my salesman John Skoko. I would highly recommend John to anyone. He took the time needed to show me vehicles and then after the purchase to show me all of the details regarding the vehicle. This was my second purchase of a new vehicle from Coulter and I would return for the third time or more and recommend Coulter and especially John to my friends. Everyone at Coulter was very nice and helpful. Another thing that keeps me returning is the service I have received and the Service Advisor I was assigned when I made my first purchase from Coulter, Angie Benjamin. More

Friendly, Fair, Helpful We have purchased two new cars from Coulter. Always helpful and Fair pricing. Coulter Salesman,Bill Moorehouse, Sales Manager Peter St. John are high We have purchased two new cars from Coulter. Always helpful and Fair pricing. Coulter Salesman,Bill Moorehouse, Sales Manager Peter St. John are highly recommended. We're very happy with our new car. I am also very happy with their Service Dept, especially Randy Wood, Asst Service Manager. We originally had a 2015 GMC Terrain SLT we brought in for routine service, saw the 2016 Buick Encore and fell in love with it. We drove away 2 hours later with the 2016 Buick. Great Deals, Great People, and Coulter is a great place to buy your cars. More

Great Experience! Easiest buying experience I've ever had. John Jskoko was a great salesmen. No beating around the bush. No pressure... He went out of his way to get Easiest buying experience I've ever had. John Jskoko was a great salesmen. No beating around the bush. No pressure... He went out of his way to get me the best deal and more car for my money. What a great Guy. Thanks John. More

Awesome! Everyone at the dealership was very professional! All of the staff were very helpful. It was a very smooth transaction from start to finish. We fou Everyone at the dealership was very professional! All of the staff were very helpful. It was a very smooth transaction from start to finish. We found a vehicle that met our needs that was in great condition with low miles. More

Low pressure and professional I have always had my Cadillac serviced at Coulter and have been impressed with the service. This time I purchased my new Cadillac from them and was eq I have always had my Cadillac serviced at Coulter and have been impressed with the service. This time I purchased my new Cadillac from them and was equally impressed with the low pressure but professional sales staff. I drove out in record time with my new car. They were more informed than most dealers when it came to the car itself. They helped set up the various systems and connections. More

Surprised with my beautiful new GMC Sierra-All Terrain 4X4 Thank you Ken Bowers and Don Pagles for being in on the act! What a wonderful team of people! I was surprised with my new Black Sierra Truck! The prof Thank you Ken Bowers and Don Pagles for being in on the act! What a wonderful team of people! I was surprised with my new Black Sierra Truck! The professionalism of everyone involved in the process was nothing short of a "first class" experience! The attention to details and the awesome customer service is refreshing! Thank You Ken Bowers for making me feel so special not just as a customer but, as a person as well! I also truly enjoyed and appreciated the time spent together during my vehicle orientation & training session. It helped tremendously in being more familiar with all of the features my gorgeous new truck! Visited several other dealerships and can honestly say it was a great experience and all of the staff we met went above and beyond! Highly recommend stopping in and seeing for yourself! White gloves in my glove box! That's what a glove box is for! 😊 Thank you again for the positive experience. More

CTS 2016 Great experience purchasing our 2016 CTS! Dan Boardman answered all questions and typically, anticipated our needs before we asked. He is thorough Great experience purchasing our 2016 CTS! Dan Boardman answered all questions and typically, anticipated our needs before we asked. He is thorough and made the process painless. More

No Pressure We recently shopped for a small SUV from Coulter Tempe. The salesman, Frank Graham, was friendly and helpful and absolutely made us feel like he want We recently shopped for a small SUV from Coulter Tempe. The salesman, Frank Graham, was friendly and helpful and absolutely made us feel like he wanted to find just the right fit for our needs. We looked at used and new GMCs, Buicks and Cadillacs, ultimately settling on a "manager's special" Cadillac SRX. They were fair in negotiating and never insisted on pushing additional warranties or extras on us. Best buying experience we've ever had. More

BEWARE!!! I bought a 2015 GMC Sierra truck with only 50 miles on it. After only having it for 2 weeks and with only 700 miles on it, I noticed that there was a I bought a 2015 GMC Sierra truck with only 50 miles on it. After only having it for 2 weeks and with only 700 miles on it, I noticed that there was a loud "popping" noise every time I turned to the right and the motor had a loud "ticking" noise when it is idling, it is louder than my 2004 Chevy truck. I took it to the dealership and they kept my truck overnight and said it would be ready to pick up the next day. They did not even have a rental car available for me to use meanwhile. The next day came around and they called and spoke to my husband and informed him that they would be replacing the "steering gear". My husband is a GM and ford mechanic for the city of Tempe for five years and knew exactly what they were talking about, and asked if they would be replacing the "rack and pinion" and he stated yes. This part is the whole steering system of the chasse. They stated that the truck would be fixed and ready for pick up by the end of the day. I had to call them at 5:30pm to check on the truck. After being placed on hold I was informed that it still was not ready, that the "parts came in late", no one even called to let me know. My husband asked to speak to a manager as this is a very major part on a vehicle and it is already broken. When he spoke to the manager he expressed our concerns with just having spent $35,000 on a brand new truck that is already needing to be worked on. When my husband contacted the manager in service he informed him that we did not feel comfortable keeping this truck as it already has a major part that is broken on it. The manager asked if we were looking to trade it in and we said yes. Then we were directed to the sales manager who instantly began raising his voice and stated that we signed a contract that we can not return it and there was nothing he could do that we needed to contact the bank that we got the loan through. My husband informed him that that was a lie there has to be a way to fix this issue and he began raising his voice. His behavior was very rude and unprofessional! 35,000 may not be a lot to a dealership but it is for those of us who work hard for our money! More