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Coulter Buick GMC Tempe
Tempe, AZ
260 Reviews
EXPERIENCE IS THE DIFFERENCE
In many ways, the evolution of the Coulter Automotive Group is the story of the growth and prosperity of the Greater Phoenix area. Four years after the Grand Canyon National Park was founded, C.W. Coulter became a partner in Snow and Tufts, an Oldsmobile/LaSalle dealership located at 320 N. Central Ave. in Phoenix. By 1926, slightly more than a decade after the Arizona Territory became a state, the dealership was renamed Coulter Motor Company, forming the rock on which our reputation was founded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 260 reviews
November 11, 2019
Self Service My husband and I went in on a Sunday close to closing time. No appeared to be around, we went inside Jana D a Salesperson was there. We advised her wh My husband and I went in on a Sunday close to closing time. No appeared to be around, we went inside Jana D a Salesperson was there. We advised her what we were looking for, she did not appear to be very anxious to assist but did due to my husband requested to speak with the Sales manager Brian. We sat down went over inventory on line, narrowed down to 2 vehicles. They provided us with the print outs that had pricing and the stock numbers. Jana didn't even walk us to the show us the cars. My husband and I walked out and said "it must be self service" More
by Lis
Employees Worked With
Jana D
October 27, 2019
Great Experience! Courteous and very amazing in every way. We were helped with knowledgeable individuals who went out of their way to get us what we wanted in our pric Courteous and very amazing in every way. We were helped with knowledgeable individuals who went out of their way to get us what we wanted in our price range.. More
by Bettyb
Employees Worked With
Can not remember, Casey Ganz
October 11, 2019
Coulter GMC Great buying experience by Sunday the salesman that I have purchased from in the past. Once again Sunday was outstanding! I would purchase from Sunday Great buying experience by Sunday the salesman that I have purchased from in the past. Once again Sunday was outstanding! I would purchase from Sunday again . More
by Kgf
Employees Worked With
Sunday E
September 08, 2019
60 days & 9 days in the shop... I purchased a 2019 Escalade in June 27th, 2019. After two weeks I contacted my sales rep, Derrick via text to ask for help in getting my new purchase I purchased a 2019 Escalade in June 27th, 2019. After two weeks I contacted my sales rep, Derrick via text to ask for help in getting my new purchase serviced because the air for the front seats were not working at all. He ignored my text and never responded. I contacted the service department. The problem was the air conditioned drivers and passengers seat did not work. I had the 2015 Escalade prior to this purchase and the seats were ice cold. I took the car in. Several days later they returned my car and not only did they not fix the air but returned the car without re-attaching the back of the drivers seat. Finally getting back into the service department a week and a half later the service department definitely re-attached my chair... but messed up the wiring in the drivers seat. Now if you select the option to turn the air on for the drivers seat the back of the seat gets uncomfortably hot to the point where you cannot sit against it. I’m not the only driver of my vehicle and have had the awful heat pointed out to me. I hate this car. 9 days of my lifetime with it has been at Coulter Cadillac’s service department. It’s incredibly inconvenient. It’s not close to my house. I can’t even take it back a third time because they keep making it worse. If I were to take it in a third time I’d probably get a car returned without a drivers seat all together. Had I known the air didn’t work in the seats I’d have never purchased the car. That is a key selling feature when living in AZ. Also, I wouldn’t spend $70,000 on any car without getting every feature I wanted. Super frustrated with this entire situation. Prior to this purchase no one could have every changed my mind on buying anything else not anywhere else. I will never buy another Cadillac nor will I ever purchase from or recommend Coulter Cadillac Tempe AZ. More
by BAF
Employees Worked With
Derrick
June 09, 2019
Great place If you want an up front no pressure friendly dealership then go here! They made the whole process easy. You need to buy from here if you want a great If you want an up front no pressure friendly dealership then go here! They made the whole process easy. You need to buy from here if you want a great new vehicle! More
by Dan
Employees Worked With
Craig Ludwig, Jesse Carter
May 15, 2019
Excellent and Professional Service My husband and I had the best service ever at COULTER. Robert Diggs was amazing!!! His manager, Jesse was also amazing. Great Experience and love ou My husband and I had the best service ever at COULTER. Robert Diggs was amazing!!! His manager, Jesse was also amazing. Great Experience and love our new vehicles More
by Statum
Employees Worked With
Robert Diggs
May 15, 2019
Can't stop buying from them Just bought another Truck and SUV (Escalade) from John Skoko. Thanks for always making the buying process so easy. Thanks for understanding my needs Just bought another Truck and SUV (Escalade) from John Skoko. Thanks for always making the buying process so easy. Thanks for understanding my needs and always showing me the correct vehicle to meet those needs. John Spindt thank you for all you did also to make these purchases a simple process. More
by SlimJim
Employees Worked With
John Skoko, John Spindt
May 09, 2019
Fantastic service! No hard sell. Comfortable, courteous experience from beginning to end. Explained what we were looking for and were presented with an exact match to o No hard sell. Comfortable, courteous experience from beginning to end. Explained what we were looking for and were presented with an exact match to our wants and needs. This is our second vehicle acquired with this dealer and have been extremely pleased both times. More
by DJW
Employees Worked With
Morris Davis, Brad, John
May 06, 2019
My experience at Coulter Cadillac was outstanding! Dan Boardman and the rest of the team went over and above to make my dream a reality. I had spoken to other dealers before coming to Coulter Tempe, b Dan Boardman and the rest of the team went over and above to make my dream a reality. I had spoken to other dealers before coming to Coulter Tempe, but they were the most caring and fair. I highly recommend and hope that anybody looking for a Cadillac will visit Coulter Tempe. They are the best! More
by Csenteno
Employees Worked With
Dan Boardman and John.
April 15, 2019
Truly a remarkable car buying experience I was referred by John Stanley at Riverview Toyota, whom we have purchased two cars from and have known for close to 20 years. I arranged the deal I was referred by John Stanley at Riverview Toyota, whom we have purchased two cars from and have known for close to 20 years. I arranged the deal in advance of arrival with John Depeola after speaking to him several times over the phone to find the exact Canyon I wanted. Boy did he deliver! After completing the finance application on their website, Pat in Finance worked with several lenders to find that best rate and terms. My particular CANYON did not come with 0% GMAC financing. I arrived and met with Jessie Carter who was very warm and welcoming. This is opposite of what you expect from a car dealership. There was a general concern for the customer, putting my needs over theirs. Jessie handed my off to Steven who presented my Canyon and showed me where everything was located, pre-set up the on star account and sat with me while we called to ensure everything was handled properly. These guys are pros, but more importantly, are concerned with providing the best product and ensuringing complete satisfaction. Not only would I buy from there again, I wouldn't hesitate to recommend them to anyone Do yourself a favor, go there first and save yourself getting worked over and wasting hours of time. More
by Sunbakd1
Employees Worked With
Greg, Jessie, Steven
