Coulter INFINITI

I went to the dealership not knowing anything about the product. Richard was very knowledgeable and took the time to show me the different features of the automobile. Then after the sale they came to my bu product. Richard was very knowledgeable and took the time to show me the different features of the automobile. Then after the sale they came to my bussiness and exchanged the vehicle with a loner to add the upgrades More

Rick was great to work with and answered all of our questions. He helped us to find a car that would best suit our needs and was very efficient. He understood that we needed to find a car in a short ti questions. He helped us to find a car that would best suit our needs and was very efficient. He understood that we needed to find a car in a short time frame and even helped me to return my rental car. I would return to this dealership in the future to buy again. Thanks to Rick and the whole staff for their professionalism and personal attention. More

Purchased a one year old Toyota Tundra truck from Richard who helped us immensely with the paper work and details to cross the border into Canada. Everything was done pefectly to facilitate an easy purchase who helped us immensely with the paper work and details to cross the border into Canada. Everything was done pefectly to facilitate an easy purchase on line and pick-up in Mesa. We had no problems whatsoever in crossing the border several days later as all the paper work had been sent ahead. Wonderful to be picked up at the airport in Phoenix and treated to a loaner car until we could take possession the next day. Would do business with Coulter and Richard again anytime and highly recommend this professional dealership. More

Richard Von Braun was excellent to work with. We liked the fact that we pretty much had a deal done over the phone before we ever visited the dealership....with the exception of the value of our trade. I the fact that we pretty much had a deal done over the phone before we ever visited the dealership....with the exception of the value of our trade. I had done my pricing research through KBB and they honored there fair price value. Great car buying experience. No high pressured sales tactics. More

Bart is the professional you would like to have with any experience with your vehicle. I have purchased four infiniti's in the last four year and the service I receive from my representative throughout the experience with your vehicle. I have purchased four infiniti's in the last four year and the service I receive from my representative throughout the entire organization has been outstanding. My vehicle's are great albeit, the service is the best and one of the reasons I am an Infiniti owner for live. Rodolfo Thomas More

sales manager "brad" was more than helpful in going out of his way to get financing accomplished and in a timely fasion. sales rep "dennis" was very pleasant to talk to and handled every aspect o going out of his way to get financing accomplished and in a timely fasion. sales rep "dennis" was very pleasant to talk to and handled every aspect of finializing the sale in a very professional manner. fantastic help! More

From beginning to end, the experience with Coulter Infiniti through our sales representative exceeded my expectations! I do not live in the same town that the dealership is located, which was a compli Infiniti through our sales representative exceeded my expectations! I do not live in the same town that the dealership is located, which was a complication that was overcome due to the expertise of Ted Rees. He made my experience "hassle free!" When I had arrived to pick up my new car, Ted was at his desk ready and waiting for me with paperwork complete, just needing my signature. When I met Brad in his office, in minimal time, the contract was ready and the deal was finalized. I appreciated the courtesy that was extended to me and was assured that if I did have any questions, all I had to do was to phone or text, and I would be contacted with answers. It doesn't get any better than that!! More

From the first phone conversation, Ted was fantastic. He listened carefully to what we were shopping for ... and then went to work. He got back to me promptly on every occasion, and was straightforward and listened carefully to what we were shopping for ... and then went to work. He got back to me promptly on every occasion, and was straightforward and hinest in his dealings. He is a gentlman, and it was a pleasure dealing with him! If every automobile salesman handled their business as he does, buying a car would be a much more pleasant experience. I would highly recommend this dealership, and certainly recommend Ted for his highly professional, personable interaction with us during the car buying transaction. ... Bravo Ted! More

I've never purchased a luxury vehicle before so this was all so new for me. We got great customer service and Ted was very knowledgeable about the vehicles and all the inner workings, which should be the wa all so new for me. We got great customer service and Ted was very knowledgeable about the vehicles and all the inner workings, which should be the way it is with sales personnel, but in my past experiences is not. I never once felt like we were being talked down to or insulted into paying more money, another new experience for me. We had a reasonable, grown-up conversation that always remained respectful. And going through the finance person (I'm horrible with names, sorry) and signing paperwork was another great experience, there was literally no pressure and I felt like the gentleman went above and beyond to accommodate my needs. I didn't get my car right away as it needed to go through certification and detailing, but I was given a loaner vehicle (equivalent to my own vehicle) in the mean time, another great first experience. When I did pick up my car, it was perfect. The minor chips and scratches (I purchased a used vehicle) were fixed and immaculate, the interior smelled lovely and looked brand new and they put a new set of tires on. Really nice tires at that! Another wonderful surprise is that the tank was topped off. All of the details that this dealership provided in going above and beyond made this the best car buying experience I've ever had. People may not beleive me, but it is worth it to buy from a certified luxury dealer if for nothing else than the experience. I used to HATE buying cars from dealerships, but this is the first and only experience I can say I didn't leave feeling disspointed and abused. I feel really good about my purchase and I am happy that I had this experience. I don't think I'll ever buy from anyone else again. More

Richard Von Braun and his team at Coulter Infiniti went above and beyond what I have ever known a dealer to do. I usually hate the thought of buying a car and they took all the worry out of it. I thought above and beyond what I have ever known a dealer to do. I usually hate the thought of buying a car and they took all the worry out of it. I thought there was no hope for me to get a new car but Richard kept an eye out for a vehicle that would work for what my needs were and he got me into the most incredible vehicle. I never could have imagined owning such a beautiful car for such a great monthly payment and that is with not so great credit. I will never go anywhere else for a vehicle. Richard you are the BEST!!!!!! Thank You to everyone at Coulter Infiniti who made this possible for me. I am estatic! Actually you may not be able to get me out of my car I Love it so much. = ) More