Country Chevrolet
Colville, WA
Filter Reviews by Keyword
By Type
Showing 855 reviews
My salesman was Randy and I highly recommend him, he really worked with me and made it an easy process. I now have a great car from a great dealership. Thank you really worked with me and made it an easy process. I now have a great car from a great dealership. Thank you More
This was our second purchase from them. They are great to work with. Thanks to Andrew for helping us find the right vehicle, to Aaron for making sure it was serviced right and Kris for the They are great to work with. Thanks to Andrew for helping us find the right vehicle, to Aaron for making sure it was serviced right and Kris for the snacks while we were waiting. Highly recommend these folks! More
I have to say that Country Chevrolet did right by us 100 percent. They went above and beyond for us in so many ways. Kody freeman was absolutely awesome to work with from the first phone call to the last ha percent. They went above and beyond for us in so many ways. Kody freeman was absolutely awesome to work with from the first phone call to the last handshake. if your looking for a new car look for kody at Country Chevrolet More
Dustin was great! I’m a single mom with 4 kids and he worked really hard to get me into a new truck in about 24 hours after my vehicle was having issue after issue an I’m a single mom with 4 kids and he worked really hard to get me into a new truck in about 24 hours after my vehicle was having issue after issue and my fault not putting the warranty on I could no longer afford the repairs. He was extremely nice and understanding and worked to get me into something I could be extremely happy with that would be safe for my kids low payments low interest rate but made sure I had all the warranties and coverage just in case for the next time. I am very thankful and my kids love the new truck. Would highly recommend working with Dustin and Kris. They are fun easy-going and work really hard to make sure that you get exactly what you want and need. 5 stars! More
Kody has been amazing to work with. He sent us videos prior to us coming over, answered all of our questions and helped us through the entire process. I wish all my interactions with ca He sent us videos prior to us coming over, answered all of our questions and helped us through the entire process. I wish all my interactions with car dealerships were this easy and great. More
I feel integrity and transparency and customer courtesy, rather than bolden gaslighting, could be improved!!! rather than bolden gaslighting, could be improved!!! More
"Integrity: The quality of being honest and having strong moral principles." Service after a sell. Buyers have choices. Country Chevrolet can do better. moral principles." Service after a sell. Buyers have choices. Country Chevrolet can do better. More
Excellent service. Friendly helpful staff. Always a pleasure to do business with. Friendly small town dealer. Friendly helpful staff. Always a pleasure to do business with. Friendly small town dealer. More
Kody freeman was a really good salesman. He was knowledgeable about the vehicles and had a very great personality. He worked very hard to get me in a car that I was happy with, Very,Very hap He was knowledgeable about the vehicles and had a very great personality. He worked very hard to get me in a car that I was happy with, Very,Very happy. Tom was also very helpful and worked very hard to see that I was able to leave with a vehicle. The lady that did the paper work was great too. Overall experience was very positive. Iwould recommend anybody to use Country Chevrolet and Specifically Kody Freeman. More
Salesman was dishonest with us on 2 different occasions. The first included the finance department. There was a charge for a security sticker strategically (hidden) included on the initial finance rate appr The first included the finance department. There was a charge for a security sticker strategically (hidden) included on the initial finance rate approval form (why on this form - makes no sense unless you are trying to disguise it. The whole thing was so deceptive it was obvious afterwards. Salesman comes back from finance and kneels down behind us and said I quote "also there's this really cool thing we do with a security sticker on the door panel for our trucks for anti theft" we said oh ok. and he left. all of about 30 seconds. We had no idea there was a $300 cost associated with this "sticker" and missed it. Regardless we obviously didn't want it, and asked for it to be removed. That request was denied as the transaction was complete before we realized it was on there. On the second occasion, a service was promised from our salesman (Complete diagnostic and engine light oil sensor check for an engine light that came on the day after purchase YIKES!). We scheduled the appointment to fix the problem along with an IOU taillight replacement. When we arrived the service department knew nothing about the engine light and did not perform the promised diagnostic test or oil pressure sensor replacement. We then needed to schedule yet another half-day (missing work, plus we live 2 hrs away) to bring it back for said repair. At the end of the appointment, the service department then tried to charge us for the repair that was supposed to be a promised no-charge. I refused to sign the invoice and left the shop. The very next day, the same engine light (code) along with 2 new codes came on. We took the truck to our local shop this time to actually run the diagnostic. Turns out, your service department used an incorrect oil filter when you did the initial oil change, creating a loss of oil pressure which triggered several codes and system shut downs. After researching, it's a common failure on a dodge truck when not using the correct OEM oil filter, which I think a service department should be aware of when doing an oil change. From the beginning, this has not been a pleasant experience at all. Several obvious process problems between both sales and service could have been completely avoided in this transaction. We run a small business and understand the importance of integrity and honesty with our customers. This was not that. (We are currently working with another individual at Country Chevrolet as a followup to our feedback in another review from my wife). More





