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Country Hyundai Genesis

Northampton, MA

4.7
1,241 Reviews

347 King Street

Northampton, MA

01060

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1,241 Reviews of Country Hyundai Genesis

August 01, 2021

Salesman was great. Communication regarding financing sucked. Worst experience ever buying a car. Delay after delay, and no calls to explain. Would not recommend dealership. More

by Lauziere66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Schultz, Aaron Greige, Jasmine Carmenatty, Ryan Hoar
July 26, 2021

It was our first time at this dealership. We found the car we wanted at a great price. The sales and finance staff was amazing. We couldn’t pick the car up on the weekends because the delivery coordinator More

by guess79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vautour, Christopher Schultz, Jasmine Carmenatty, Taylor Vital
July 26, 2021

I was very pleased with Country Hyundai. I never felt pressured in the least to make a purchase. Bill was my Salesman, he was very nice and knowledgeable about all my questions. Next we saw Frank. He was More

by annecarroll9@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh, Frank Marvici, Aaron Greige, Jasmine Carmenatty
July 24, 2021

I went in just to look for a car I ended up buying a new car because of all the help Bill gave me he helped me with my finances and talk to me into the new car which I'm so happy that I have I can't say eno More

by Katiegallant413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh
July 22, 2021

Bill was quick to greet and work with us. We knew the SUV we were interested in and Bill was able to let us drive it. He carefully explained how the vehicle worked and gave us a route to take to try the More

by dddlking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine, Bill McHugh
July 22, 2021

This is the third Tucson which we have bought from Country Hyundai. Our salesperson Bill was very knowledgeable, did a good job explaining the features of the vehicle, and did a good job on following More

by rcoach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh
July 21, 2021

This is my second car I purchased from Bill within a year and as always he helped me tremendously, most recently into getting in to the vehicle I FINALLY want!! More

by Kathy Halvorsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McHugh
Jul 22, 2021 -

Country Hyundai Genesis responded

Thank you for your kind comments about our staff here at Country Hyundai. We truly are committed to ensuring the satisfaction of our customers and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

July 17, 2021

Bought several cars from several salespersons but Shane is the best i have ever seen 1) he never put any pressure on us to buy like salesmen do 2) was very, very knowledgeable and super nice and friendly More

by Jwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Leehim
Jul 22, 2021 -

Country Hyundai Genesis responded

Thank you for taking the time to leave Country Hyundai your feedback. Our team is dedicated to providing the appropriate amount of time on each customer to ensure the best outcome and we appreciate when they let us know our efforts have paid off. Thank you for the review and have a great day!

July 15, 2021

Jill was amazing to work with. Her knowledge and reliability blew me away. Although there were some hiccups with parts she kept me informed and even had me in tears with her humor. I went in there b More

by Big Banger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill MacLeay
June 30, 2021

We had a awesome experience. buying from Country Hyundaiat Northampton. It was almost at the end of the day at Friday. Mr JB made us feel welcomed and took his time to help us on the process of buyi More

by KateDewar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
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