Courtesy Acura - Service Center

The repair took longer than expected due to a couple of problems happening, but the service here is always incredible and everyone is kind and helpful. I will definitely be back! problems happening, but the service here is always incredible and everyone is kind and helpful. I will definitely be back! More

They were friendly, knowledgeable , timely and had good communication . The dealership was clean and it was easy to schedule service. communication . The dealership was clean and it was easy to schedule service. More

Excellent customer service and very prompt. Did a great job explaining exactly what I needed. I have been coming here for awhile now and have always had a good exprience Did a great job explaining exactly what I needed. I have been coming here for awhile now and have always had a good exprience More

Was treated very well. Greeted, listened to the issue. Came up with a plan to address the issue. Was resolved promptly, very good service Greeted, listened to the issue. Came up with a plan to address the issue. Was resolved promptly, very good service More

Friendly and courteous service plus clean and comfortable waiting area, snacks and drinks make it a good experience. waiting area, snacks and drinks make it a good experience. More

Travis, Vanessa and Chris are absolutely wonderful! Great service and very professional and courteous. 10 thumbs up! Great service and very professional and courteous. 10 thumbs up! More

Great dealership. Friendly staff makes for an easy purchase. No pressure purchase and don’t have to spend all day in finance. Friendly staff makes for an easy purchase. No pressure purchase and don’t have to spend all day in finance. More

Great service. Jack always goes above and beyond. They are honest about what issues my car may have and are accurate about how much time it will take to get done. Jack always goes above and beyond. They are honest about what issues my car may have and are accurate about how much time it will take to get done. More

As I have mentioned before with this recent service, Travis McKoy did a great job. Travis McKoy did a great job. More

I like that the drop off location is indoor and the overall building is just cleaner and nicer compared to the other dealership in Aurora. I do wish the service advisor who was working with me is a lit overall building is just cleaner and nicer compared to the other dealership in Aurora. I do wish the service advisor who was working with me is a little bit more personable. He didn't recognize me when I dropped off the car the second time even though he worked with me a couple weeks back - and the service was a follow up from last time (even I recognized him, and my car is one of the uncommon discontinued model which should be easy to tell, but I get it - I dealt with only him last time while he deals with so many customers which is hard to keep track of). I got my car back a day late than promised but I didn't mind as they gave me a loaner car and I was more than happy to drive around in a new 2024 MDX for an extra day. When I picked up the car, I was about to drive off when the service manager luckily caught and stopped me - it turns out the tech forgot to put back the camera cover which I didn't notice (the cover was lying on the back seat). It's a minor thing which they could've done better in quality assurance check, and I dock off one star in the review for this - as I shouldn't be made to wait again when they showed me to the car in the driveway already with the engine on for me to drive off. More