Courtesy Acura - Service Center

2005 RL owner Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of l Customer Service is always exceptional. Paige was excellent and informative. Kept me informed as parts needed to be ordered before repair. Use of loaner car while my vehicle was being repaired was a plus. More

Service experience I bought my RSX new there ten years ago, many of the same people still work at the dealership and they have always provided great service. I can get l I bought my RSX new there ten years ago, many of the same people still work at the dealership and they have always provided great service. I can get loaner cars if needed, they also have courtesy shuttle so they will pick me up when my car is done being worked on. I can come in for oil changes without appointment and they will do the car in approx 1.5 hours. I love my Acura and when I need a new one I will get it at Courtesy. More

Once again a positive experience Paige as always gave me all the information that I needed & the work was done in the timeframe that was stated. The purchase was tires & all the warr Paige as always gave me all the information that I needed & the work was done in the timeframe that was stated. The purchase was tires & all the warrenty was explained to me along with the items that were checked on the checklist & anything that was corrected explained also. Dennis (salesman) also greeted me as always & everyone who passed by me spoke to me. I definitely will continue to do business with this dealership. More

Stuart Hall in the service department did a great job! Stuart Hall explained everything in detail so that there were no surprises. Stuart also called me several times during the day to keep me informed of Stuart Hall explained everything in detail so that there were no surprises. Stuart also called me several times during the day to keep me informed of the job and when it would be completed. Overall, a great job! More

Recall For good reason the name of the dealership is "Courtesy Acura". Even though my visit was a recall I was genuinely treated with courtesy. After a cou For good reason the name of the dealership is "Courtesy Acura". Even though my visit was a recall I was genuinely treated with courtesy. After a courtesy car wash, I noticed my rear windshield wiper was missing. I brought it to the attention of Conner my service rep. He went to the car wash and found the broken wiper. I appreciated not only his courtesy but his integrity in acknowledging the mistake and promptly replacing the damaged wiper. Bruce M. More

Unmatched client service and attention to detail The truly outstanding service and client care that I have received at Courtesy Acura on my Acura ZDX and NSX is nothing short of remarkable in todays The truly outstanding service and client care that I have received at Courtesy Acura on my Acura ZDX and NSX is nothing short of remarkable in todays low standards of most dealerships. Matthew Sheridan my service advisor covers every detail of my auto needs, anticipated service points to consider, and making sure that all of my pricing is fair and value centered. He and Andrew in parts are on a next level as professionals in this industry and I not only HIGHLY recommend them I look forward to discussions with them on auto related topics as well. When you need to find the best in service and care consider Matthew and Andrew at Courtesy Acura for your precious auto investment. You will NOT go wrong. Phil Robinson Highlands Ranch, Colorado More

Exceptional Customer Service Experience! Stuart Hall , despite having a broken leg, provided us with the most exceptional customer service experience. He kept us informed every step of the wa Stuart Hall , despite having a broken leg, provided us with the most exceptional customer service experience. He kept us informed every step of the way, and represented our best interests in resolving any issues. The entire serivce department stood behind their work, and made great efforts to resolve a previous service oversight. Thank you to Stuart, and the entire Courtesy Acura Service Team! More

Great Customer Service I was greeted by Sandy who cheerfully got me checked in with Connor. It's nice to start out your service visit with a smile. As usual, Connor had ev I was greeted by Sandy who cheerfully got me checked in with Connor. It's nice to start out your service visit with a smile. As usual, Connor had everything ready to go for my visit. Loaner car was a brand new (12 miles) MDX. Connor kept me informed with service updates and then delivered my car looking like it came off the showroom floor! Nothing but outstanding customer service from Connor and all the folks in the service department1 Thank you. More

Paige in service is the best I've ever met!! I'm 61 and have had a lot of auto service experiences. Paige at Courtesy Acura was attentive, knowledgable,professional, and literally OVER delivered I'm 61 and have had a lot of auto service experiences. Paige at Courtesy Acura was attentive, knowledgable,professional, and literally OVER delivered on every item ( surprise car wash & detail included) she committed to. Timely, great personality, the list goes on. I would hire her if I could!! No, I'm not related to her. She's a keeper!! More

Professional and smart You may pay a tad more than usual for the services, but it is worth it. I was greeted by Sandy who was friendly and informative, got the experience o You may pay a tad more than usual for the services, but it is worth it. I was greeted by Sandy who was friendly and informative, got the experience off to a great start! He then took me to Shon who explained everything thoroughly, nothing hidden, just straight forward. Following my tune up, I was given a "post-op" sheet explaining what was tended to, and what needed to be looked at next and how urgently. It's nice to have that information on-hand. These two gentlemen were so helpful, friendly and professional. I can only assume the crew is the same. Great work and thank you! More