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Courtesy Cadillac

Louisville, KY

3.1
70 Reviews

6 Autocenter Drive

Louisville, KY

40299

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Showing 70 reviews

October 17, 2020

My first experience at Courtesy Cadillac and I can say it was exceptional. Everyone was so nice and willing to help in anyway. I will be doing business there again in the future. I recommend this dealership More

by tpedigo52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman,general manager and the service department.
Nov 07, 2020 -

Courtesy Cadillac responded

Hi, we're happy to hear you had such a positive experience with our team! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

September 22, 2020

The work was completed that I requested in a reasonable time period. Also the waiting area and restroom was clean and sanitary in these pandemic days. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 25, 2020 -

Courtesy Cadillac responded

Thank you so much for your kind words about your experience here at Courtesy Cadillac. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 16, 2020

Courtesy Cadillac provides exceptional services and a timely maintenance repair on our Escalade. I woudl highly recommend them to family or friends. Job well done! More

by tfluhr1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 17, 2020 -

Courtesy Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2020

Thanks to all involved at Courtesy Cadillac. You truly stand buy your word. Customer service is top notch. professional and very helpful when it mattered most. Thanks to everyone. More

by Tdearing
Recommend Dealer
Yes
Employees Worked With
Michael, Ashley, Travis, joe
Aug 06, 2020 -

Courtesy Cadillac responded

It really means a lot to us that you took the time to write such a positive review about Courtesy Cadillac so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 08, 2020

Service Repairs Tony at Courtesy Cadillac did a fantastic job in a tough situation during the COVID pandemic and part shortages. I highly recommend Courtesy Cadillac More

by tfluhr1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 10, 2020 -

Courtesy Cadillac responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 05, 2020

Service department Great service,looked up what my car needed for 55,000 mile check up, I trust Tony ‘s advice and guidance. I have been coming here for service for over More

by Thomey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 09, 2020 -

Courtesy Cadillac responded

Thomey, we're glad to hear our staff took such great care of you! Here at Courtesy Cadillac we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 04, 2020

Our ATS was ready for pick up on 3 Mar. Tires rotated and balanced to perfection. Alignment done to perfection as car is running straight and true. No vibration. Tony Jeffries is the best service rep. Have d More

by davis.downs
Recommend Dealer
Yes
Employees Worked With
Tony Jeffries
Mar 07, 2020 -

Courtesy Cadillac responded

Davis, we're glad to hear our staff took such great care of you! Here at Courtesy Cadillac we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We hope to be of service to you again in the future.

February 19, 2020

I had a very good experience in the purchase of a new vehicle. Christy was very professional and took time and was patient with me while I made my decison. I would certainly recommend to friends. Mr. Bia More

by jone7378
Recommend Dealer
Yes
Employees Worked With
Worked with Christy over a 6 month period and she always kept up with me. Never pressured me. Due to her being with another customer she put me with sales person Bias who was excellent also. I give Courtesy Cadillac the highest marks.
Feb 20, 2020 -

Courtesy Cadillac responded

Hi, thank you so much for your feedback about Courtesy Cadillac! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Courtesy Cadillac!

January 29, 2020

Fine service as always I have bought four cars here and I have been very satisfied with each one. I deal with Bias Tilford, and I trust him and consider him a friend. The More

by hudoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Bias
Jan 30, 2020 -

Courtesy Cadillac responded

Hudoss, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Cadillac and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2020

The Very Best Now that that Courtesy Cadillac is under new management and, Tony is back on the service counter. I'm getting the excellent service, I expect as a Ca More

by cadillacfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jeffries
Jan 20, 2020 -

Courtesy Cadillac responded

We're glad to hear our staff took such great care of you! Here at Courtesy Cadillac we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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