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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

September 19, 2020

Muy buen servicio John supo responder todas mis Muy buen servicio John supo responder todas mis preguntas e Hiso esta compra mas fácil regrese a casa muy satisfecho por el trabajo de John More

by MRC1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Zamora, John Boyer
Sep 21, 2020 -

Courtesy Chevrolet Center responded

Gracias por sus comentarios. Sinceramente, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 19, 2020

The worst experience I’ve ever had at Courtesy. My Warranty was used on something that wasn’t the problem, and customer service was poor. More

by ASHLEYKRUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Cook, Rafael Ramirez, Solon Woodard
Sep 23, 2020 -

Courtesy Chevrolet Center responded

Ashley, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Kind regards, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 18, 2020

Best option for that location. The Body Shoppe Express by contrast who coordinated the service was 5 Star, their associates George and Chris were awesome. More

by DOUGK.SEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Boggess, Katrina Munoz
Sep 21, 2020 -

Courtesy Chevrolet Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 18, 2020

Larry was great in service , he helped me right away and they took my car back and returned it in a timely manner . Facility was clean . More

by KIMITRAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cook
Sep 18, 2020 -

Courtesy Chevrolet Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 17, 2020

This was my second time purchasing a vehicle at Courtesy Chevrolet, this time I left with a beautiful 2020 Chevy Equinox thanks to Kris and Ken! They were great and made the experience even better this time More

by HAYLIEAMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Jones, Mike Mckenna
Sep 18, 2020 -

Courtesy Chevrolet Center responded

Haylie, it was a pleasure to read about your second car-buying experience at Courtesy Chevrolet of San Diego. Congratulations on your 2020 Equinox! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Kris and Ken provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 17, 2020

I’m very thankful for all you help very efficient personal and professional and friendly I hope and future we can have business thanks again More

by GUTIERREZMARIO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot
Sep 19, 2020 -

Courtesy Chevrolet Center responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Please let us know if you have any questions. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 17, 2020

Great service and friendly staff and always fine in the appropriate time given. Katrina Munoz was especially helpful. Thank you so much. Always happy to bring my vehicle to Courtesy Chevrolet More

by Lauradh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Sep 19, 2020 -

Courtesy Chevrolet Center responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Katrina was there to provide you with such exceptional service! Thank you again and Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com let us know if there is anything else we can do for you.

September 17, 2020

Purchased a brand new 2020 Silverado . Dealer pushed window tint option. Been a month with no scheduled window tint. Service manager doesn’t call back. More

by 32JONATHAN.SOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Georgi Radkov
Nov 04, 2020 -

Courtesy Chevrolet Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 17, 2020

After several visits with my car kept overnight, the problem was corrected. It was something that shouldn't have happened at the original visit. Katrina gave us great service. More

by BCHORTON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Sep 21, 2020 -

Courtesy Chevrolet Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

September 16, 2020

Friendly and HELPFUL. Didn't realize it would take two hours for battery so Katrina got me a lyft to work! Super quick. Lyft is a nice touch. More

by EABATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Sep 18, 2020 -

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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