
Courtesy Chevrolet Center
San Diego, CA
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3,575 Reviews of Courtesy Chevrolet Center
I received a text after leaving the dealer with an advisors name and phone number saying to contact me off I have any questions. I texted that number that they texted to me back twice asking for the s advisors name and phone number saying to contact me off I have any questions. I texted that number that they texted to me back twice asking for the status of my vehicle and I got a phone call from Raphael who was mad asking why am I texting this number, I said , this is the number that was sent to my phone by courtesy. So now, After taking a week on what should have been a 1 day repair, I picked up my vehicle that now has body damage. I asked my adviser for his card and the card of the service manager and they couldn’t find one??? Now I have to get that repaired, causing me more time and money lost due to this dealership. Courtesy was not courteous, find another dealership to take your vehicle too!!! More
The cars are good but the costumer service doesn’t give complete explanation on the car functions or at least i felt like that plus when buying they changed my price last minute complete explanation on the car functions or at least i felt like that plus when buying they changed my price last minute More
Brand new 2023 Silverado Diesel has an obnoxiously loud rattling coming from the exhaust, and rear of transmission in leaking Fluid from a screw/bolt hole under the driveshaft. Fluid is puddled on transmis rattling coming from the exhaust, and rear of transmission in leaking Fluid from a screw/bolt hole under the driveshaft. Fluid is puddled on transmission pan screws and thrown all around the undercarriage. Spent 60k on this truck with 50 miles on it and after 3 days of calling and leaving messages I can't get anyone to pick up the phone or return a call. Ext. 8077 and 8094. What a joke!! Also, after trading in our 2018 BMW, Chevrolet failed to pay off our car after 30 DAYS, resulting in derogatory marks on our credit from an unpaid auto loan when we've never missed a payment on anything. Nothing but regrets!! More
I preordered a 2023 Chevrolet Colorado ZR2 and waited eight months to finally receive my order. Throughout those eight months, JZ continuously kept me updated the production status. My preordered ZR2 une eight months to finally receive my order. Throughout those eight months, JZ continuously kept me updated the production status. My preordered ZR2 unexpectedly arrived at Courtesy Chevrolet and JZ immediately informed me of its arrival. I was unable to make it to the dealership for about a week and JZ took his excellent customer service over the top. JZ hid my ZR2 somewhere in the back so other potential customers wouldn’t be able to test drive or attempt to purchase it. I eventually made it down to the dealership and instantly knew this was the truck for me. The 2023 Chevrolet Colorado ZR2 is rare and I am stoked that I was able to purchase one. JZ was amazing and extremely helpful throughout the process. Thank you JZ! More
Rafael is always great to work with. This job was a bit more complicated and still done on time. Thanks Rafael. This job was a bit more complicated and still done on time. Thanks Rafael. More
I dropped my car off 2 days before Thanksgiving and didn't expect the car to be ready until after the weekend. But to my surprise it was ready the next day, so I was able to go out of town to spend Th didn't expect the car to be ready until after the weekend. But to my surprise it was ready the next day, so I was able to go out of town to spend Thanksgiving with family. I was very thankful. More