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Courtesy Chevrolet Center
San Diego, CA
3,578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,578 Reviews of Courtesy Chevrolet Center
July 19, 2023
I was not satisfied with my purchase. The car was good. But I pay a little over because an employee forgot to put the mark up tag on the car that I bought .I should’ve have been honor and The car was good. But I pay a little over because an employee forgot to put the mark up tag on the car that I bought .I should’ve have been honor and not pay fir it. It’s not my fault is someone is not doing there job.. At this point it doesn’t matter to you . The car was bought cash . So you got your money. That’s what is all about anyways . It’s not about the customer. I ask to speak to the manager to address the issue. But Rockey didn’t bother to get him for me. He just wanted his good commission. So next time I want to buy another car. I go take my business somewhere else . More
by LMYRA90
Verified CustomerEmployees Worked With
Alex Espinoza, Rackie Bodden
July 18, 2023
Ramon and Chad were really great really easy to work with. We had everything figured out the day before everything was going smoothly until it was time to do all the paperwork. As a small business owner with. We had everything figured out the day before everything was going smoothly until it was time to do all the paperwork. As a small business owner, I'm always changing out trucks so we always come prepared with our own financing. We always do an option contract. I know every dealer likes to try matching the rate so that they can provide financing. This time that was not possible and the finance guy pretty much called my wife a liar when she told him what our rate was going to be through our credit union. He went as far as printing out their rates online and said there was no way they would give me that rate. My wife showed him the pre-approval email from my credit union and his attitude got even xxxxter. I came down there with a down payment of $25,000 and pretty much felt disrespected. At the end of the day, it is what it is. You should never judge a book by its cover. More
by R_PEREZZ
Employees Worked With
Chad Houtchens, Ramon Maldonado
July 13, 2023
Took them 3 hours to complete a cabin air filter change and tire rotation. On top of that my calls were ignored until voice-mail or transferred into nothing at minimum 8 times. I got put on hold for 10 min and tire rotation. On top of that my calls were ignored until voice-mail or transferred into nothing at minimum 8 times. I got put on hold for 10 minutes on the 9th call. Slow service and they don't answer the phone. More
by DAREN
Employees Worked With
Brandon Clark
July 13, 2023
The service was incredibly and the staff was very pleasant. I really appreciate the work done on my vehicle. Thank you again. pleasant. I really appreciate the work done on my vehicle. Thank you again. More
by MOONLIGHT5400
Employees Worked With
Rafael Ramirez, Katrina Munoz, Brandon Clark
July 12, 2023
I'd give 5 stars but our initial communication with the dealership was not great. We filled out an online request for a car (that's what the website said to do) and never heard back. After going to the dea dealership was not great. We filled out an online request for a car (that's what the website said to do) and never heard back. After going to the dealership, the sales person said "we never check email". In any case, we were able to order our car although we did continue to have to reach out for updates instead of getting updates from the dealer. All told, upon delivery of our new car we worked with Amir Siry who was fantastic, reliable, knowledgeable and a pleasure to work with. I still have to take the car into the dealership to fix a tinting issue. Hoping service is smooth sailing. More
by kper
Employees Worked With
Amir Siry
