
Courtesy Chevrolet Center
San Diego, CA
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3,575 Reviews of Courtesy Chevrolet Center
I brought my Chevy Silverado 2500 HD in for an oil change. Rafael greeted me by name and checked me in. He gave me an estimate as to when it would be done and it was done just about as he estimated. change. Rafael greeted me by name and checked me in. He gave me an estimate as to when it would be done and it was done just about as he estimated. I enjoy dealing with Rafael. He is great as is Courtesy Chevrolet. More
The sales and service personnel who I worked with were all outstanding, They knew the vehicles in and out, were very pleasant to work with and treated my wife and I very nicely. I would recommend Courtesy all outstanding, They knew the vehicles in and out, were very pleasant to work with and treated my wife and I very nicely. I would recommend Courtesy Chevrolet to anyone who asked about them. More
My salesman Kris is great! Gave me timely updates. Purchased 3 cars from him already. Very smooth purchase process. No pressure or hard selling. Gave me timely updates. Purchased 3 cars from him already. Very smooth purchase process. No pressure or hard selling. More
I called for an appointment and they scheduled me on a Friday at 1pm. I informed them my car is a fleet vehicle. I brought my car in for the appointment and had a rental car ready to pick me up because th Friday at 1pm. I informed them my car is a fleet vehicle. I brought my car in for the appointment and had a rental car ready to pick me up because they said they don't do courtesy vehicles, even though my issue was a warrantee. I got to the counter, the tech said that Tom with fleet isn't in today. I asked why they would schedule me an appointment on a Friday afternoon if knew he wasn't going to be working the next day on my appointment. So I waited, no contact on Saturday, no contact on Monday. I called on Tuesday for an update, he said he hadn't even looked at the paperwork yet. So now my car has been there for 4 days while I am paying for a rental car and he hasn't even looked at the paperwork. He said he would get to it today and call me to let me know what the issue is. No contact, I called back on Wednesday, nothing no call back. I call on Thursday, again, leave a message and hear nothing. Finally Friday afternoon he calls to say it's ready. I still have not been told what the issue was. The customer service is horrible. I get they are busy, but it is not acceptable to be so rude, provide not contact or update. If it hadn't been a fleet vehicle I would NEVER take my vehicle to Courtesy Chevrolet again. More
Manager and staff were extremely friendly and knowledgeable. I would highly recommend this dealership to my friends! Ernie, David and everybody in financing were awesome... knowledgeable. I would highly recommend this dealership to my friends! Ernie, David and everybody in financing were awesome... More