Courtesy Chevrolet (Tucson)

Bad customer service I set a appointment to Install a GM aftermarket subwoofer in my 2026 chevy Silverado was told I had a appointment the fallowing week when I showed up was told there was no appointment a aftermarket subwoofer in my 2026 chevy Silverado was told I had a appointment the fallowing week when I showed up was told there was no appointment and I also got the speaker sent to the dealer for install the speaker was back ordered and was told the dealer would call when the speaker was received for install never got a call had to contact GM corporate support and they said it was sent a while ago but ended up sending another one. the advisor also told me they need to vehicle for two day xxx two days to get a speaker installed. Way too long. so I took the speaker to O’Reillys Chevy got the next day appointment with no hassle and installed in half a day thanks to Christian excellent service at the Broadway location More

I purchased my car in April of 2026, the next month after my purchase in May my car started overheating. Turns out the whole entire engine needed to be replaced. I went an entire month and a half without my my purchase in May my car started overheating. Turns out the whole entire engine needed to be replaced. I went an entire month and a half without my car. I finally got my car back in the end of June. Now it is September, 5 months after my purchase and the A/C is blowing hot air. I schedule a service appointment and the service department was absolutely horrible to work with. I had Peter as an advisor the first time, and Jerry as an advisor this second time. KEEP IN MIND, this vehicle is a vehicle that I purchased because I had to trade in the previous vehicle that Watson Chevrolet sold me in 2025 because that vehicle (a Chrysler 300) was overheating and the A/C was not working. I had to put $3,500 down payment for the Chrysler last year. Went through a series of repairs then finally traded it in after Watson couldn’t help me with the Chrysler. I had to put an additional $2,500 down towards my new/used car and that was this year in April. Watson is now quoting me $3,200 to repair the A/C in the vehicle they sold me 5 months ago and already had to replace the entire engine. I highly recommend anyone who wants a reliable car to never come to a Watson Chevrolet. I am now stuck with a vehicle that these crooks of salespeople knew was unreliable. More