1,445 Reviews of Courtesy Chevrolet - Service Center
Tim Jackson is awesome Pull in and ask for Tim Jackson my family has been working with him now for four years and I look forward to working together for the next 25. We had Pull in and ask for Tim Jackson my family has been working with him now for four years and I look forward to working together for the next 25. We had a small issue with our volt and his calm friendly informative manner was reassuring during the repair. Plus quickly fixed! More
excellent customer service On Dec. 9, 2014 I brought in my 1996 Lumina for repair for the first time to this service center. Doug Smith told me in detail what was needed and wha On Dec. 9, 2014 I brought in my 1996 Lumina for repair for the first time to this service center. Doug Smith told me in detail what was needed and what it would cost. When I picked up the car I also received a fitness report. Because of my experience with Doug and the service center 6 days later we brought in our Cavalier for service. More
Great Service Went in to get my passenger side mirror replaced as my Sonic, which I bought 2 weeks ago, came without it, and I was promised its replacement for no c Went in to get my passenger side mirror replaced as my Sonic, which I bought 2 weeks ago, came without it, and I was promised its replacement for no charge. I also asked them to look at my tires since the light was on. Left the car there for the day. Received a call from Doug Smith at around 10am telling me there was a nail in my tire and the fee to fix/replace it would be $24. That seemed reasonable so I asked him to proceed. Once I arrived to pick up my car at around 3:35, I had to wait several minutes to get my car back, but the good news was that I no longer owed for the tire! I believe Doug said one of the managers took the charge off so that was very much appreciated. Doug was very nice and helpful and I would recommend him to anyone! More
Superb Service Doug was a professional but personable service adviser answered all my questions in great detail , I knew exactly what was going to happen and the cos Doug was a professional but personable service adviser answered all my questions in great detail , I knew exactly what was going to happen and the cost involved . Best service ever will be back to Doug again. More
Legendary Customer Service I originally scheduled my appointment online three days in advance; I called the day before my appointment to confirm and I was told that I had no app I originally scheduled my appointment online three days in advance; I called the day before my appointment to confirm and I was told that I had no appointment. After explaining that I scheduled online Doug Smith took care of everything. He told me he would get me in and get everything I wanted done taken care of even though they didn't do tire repair or replacement on Saturdays. As soon as we arrived he came right out to greet me and went over everything that we wanted done and got it in the queue right away. Throughout our time there he checked on us periodically and gave us a status update and made sure that we were comfortable. He even bought us each a cup of coffee. I have never received this level of attention and customer service anywhere. It is truly extraordinary. One might even say Legendary. I'll definitely bring my car back to Courtesy Chevrolet for all my service and purchase needs. They truly care about their customers. More
Happy with Courtesy I brought in my ten year old cadillac which needed extensive work to the engine due to many oil leaks. Being new to Courtesy Chevrolet I did not know I brought in my ten year old cadillac which needed extensive work to the engine due to many oil leaks. Being new to Courtesy Chevrolet I did not know what to expect but Mr. TIM JACKSON made me feel welcome and took care of all the problems. He is so nice. And I know Courtesy Chevrolet gave me the best possible.price. My car rides like a new one now. THANKS. Celeste DI Martini More
Excellent Service I brought my 2013 in for some rotor issues, Doug shared with me that the rotors were warped. He said the service is usually 275 dollars but because th I brought my 2013 in for some rotor issues, Doug shared with me that the rotors were warped. He said the service is usually 275 dollars but because the vehicle only had 22k miles Courtesy would get GM to warranty the parts, so no cost to me!! Around Christmas time Awesome news for me. Thank you Doug Smith for the excellent news and great service!! Please go see Doug he helped me out and I know you can trust him to help you!! More
Great Service Brought my car in for an oil change and my advisor Jim made sure that it was done and back to me in an hour......as promised. Very pleased with this Brought my car in for an oil change and my advisor Jim made sure that it was done and back to me in an hour......as promised. Very pleased with this dealership overall. I also purchased my car from here and it was an unusually pleasant experience. Very easy and they did what they promised. More
Getting my car into service Doug was awesome and very nice! I went in for a new battery and oil change and he fixed everything in a small amount of time. Doug made sure my car wa Doug was awesome and very nice! I went in for a new battery and oil change and he fixed everything in a small amount of time. Doug made sure my car was running smoothly and everything was good to go. He also made sure I was taken care of during my visit. My service was easy and everything went great! More
Service was great! Everyone was very nice and helpful. The wait time for an oil change and tire rotation was a little long though, but couldn't beat the pr was great! Everyone was very nice and helpful. The wait time for an oil change and tire rotation was a little long though, but couldn't beat the price! More