Courtesy Ford of Rome

This was the simple, straightforward experience that I was afraid I would never have after my first car purchase at another dealer. The entire staff was personable and friendly. I even discussed cabins a was afraid I would never have after my first car purchase at another dealer. The entire staff was personable and friendly. I even discussed cabins and camping with a member of the finance team AFTER the papers were signed! Other sales people would've dismissed you! These guys were awesome! More

As a business adviser we found Courtesy Ford to be the most professional dealership we have seen. Everyone was knowledgeable, friendly, informative, worked responsibly to work a deal without pushing or o most professional dealership we have seen. Everyone was knowledgeable, friendly, informative, worked responsibly to work a deal without pushing or over pressing, and was very prompt to generate follow-up. Follow up has been exceptional. Although we had never met anyone there before, we left there considering these people friends. We will definitely recommend Courtesy Ford to our friends and neighbors. They definitely live up to their name, Courtesy Ford. Gary and Karen Burchette More

My exp at courtesy ford was outstanding.Joe was such a professional to work with.He not only works fast but even took time to get my grandson something to drinki would highly recommend this saleman and de professional to work with.He not only works fast but even took time to get my grandson something to drinki would highly recommend this saleman and dealer to others. and chips more than once.thanks for a great deal and special treatment that was real and well recieved.Dr Rodger Whorton... More

I had been shopping for a new car for about a month. I was using the internet and I had visited some dealerships to try to find the car I wanted. I found this vehicle on the internet at Coutesy Ford in Ro was using the internet and I had visited some dealerships to try to find the car I wanted. I found this vehicle on the internet at Coutesy Ford in Rome and contacted Mr. Flanigan. He got back in touch with me and answered all of my questions. The car I wanted had been moved to another dealership but he got it back for me. Joe even got me to fill out the simple Ford credit form ahead of time so that I would not have to wait. Even though it was late in the day, he allowed me to take an extended test drive by myself and really get the feel of the vehicle. Ricky Ledford worked with me past closing time and got me through the sale. His knowledge of the warranty plans gave me the information I needed to make an intelligent decision. The car feels and drives great and I feel like I got a great deal. Many thanks to these guys and their bosses who let them be real people and not just salesmen. More

This was a very pleasant experience buying a new truck because of Joe and Ricky being so efficient and knowledgable. Joe knew what I was looking for and did not waste time when I arrived. because of Joe and Ricky being so efficient and knowledgable. Joe knew what I was looking for and did not waste time when I arrived. More

I really enjoyed working with the Internet Sales Manager, Joe Flanigan. Joe makes you feel more like a friend, not just another customer. This is a Dealership that makes you want to go back there the next Joe Flanigan. Joe makes you feel more like a friend, not just another customer. This is a Dealership that makes you want to go back there the next time you need another car whether it be new or used. There are No High Pressure Tactics used at this dealership. You actually feel good about doing business with this dealership. This Dealership does not have the Large Corporate Feel that it is all about money like most Dealerships do. The Finance Manager Ricky Ledford was also a pleasure to deal with. There are many Car Dealerships that need to take some lessons from Courtesy Ford about how to treat customers. I was raised in a Fanily Business & I totally understand how customers like to be treated. I found the car I was looking for on the Internet & I drove 3 hours to this Dealer from Knoxville, TN & it was well worth the drive. I would not hesitate to drive back to this dealer the next time we need a car. If I have any of my friends are wiling to make the drive to find the right car, I would definitely recommend Courtesy Ford to them. I am very sure that any local customers that have ever bought a car or truck here would always return to this dealer just because of how they treat their customers. They never tried to double or triple team me like most dealerships do to talk you into a purchase that you are not comfortable with. They did everything that they said they would do to the car before I drove away after I purchased it. More

Made my experience very easy. Staff was very personable and helpful. My initial correspondence was on line. I had a scheduled appointment with Joe Flanigan. I arrived on time and Joe already had an idea of and helpful. My initial correspondence was on line. I had a scheduled appointment with Joe Flanigan. I arrived on time and Joe already had an idea of what I was looking for. He allowed me to drive two different vehicles and helped me decide which one was right for me. Richard Ledford took care of the finance part. I was amazed how quick everything went. I picked up my new Ford Edge the next day, gassed up and ready to ride! More

I contacted COURTESY Dealership by email and they promptly returned a response. When I visited the dealership they were as courteous. I had to come back a second day and Joe was not going to be the promptly returned a response. When I visited the dealership they were as courteous. I had to come back a second day and Joe was not going to be there. So, another gentleman filled in and did not skip a beat. The other gentleman's name is Ricky Ledford. In the past I have been fortunate to be waited on by one courteous salesman, but never two at the same dealership. The guys at COURTESY in Rome are awesome. I will do business with them in the future if I need transportation. I will also recommend them as well as their product(s). More

I was very pleased with my experience at Courtesy Ford. Joe was very straight forward when dealing with me. There was no running back and forth between a manager and me trying to fight through a deal. I Joe was very straight forward when dealing with me. There was no running back and forth between a manager and me trying to fight through a deal. I was able to tell them what I was looking for and Joe made it happen rather quickly. My truck was missing a key to the tonue cover and Joe made sure to go out of his way to take care of it. More

Found good used truck for the price. Dealer willing to work with me on the price. I had a problem with the truck the day I took it home. Contacted the salesman and he made arrangements with the service work with me on the price. I had a problem with the truck the day I took it home. Contacted the salesman and he made arrangements with the service department to have it picked up and brought back to the dealership. I was skeptical whether the dealer would fix the vehicle as it was so "As is with no warranty". They made the required repairs promptly and I picked up the next day. No problems since then More