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Courtesy Nissan of Tampa

Tampa, FL

4.5
607 Reviews

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 607 reviews

September 26, 2024

The salesman was professional and knowledgeable. He listened to me and was very kind. He kept me updated throughout the entire process. More

by bluetue
Recommend Dealer
Yes
Employees Worked With
Brandon Crespo
September 25, 2024

Representative left customer standing with no explanation of process, dealership refuses to acknowledge evidence of heavily exhaust leak in cab of a newer maxima blaming it on a plastic bag melted underneath More

by Drumminbumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serjio Ruiz
Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for leaving your review. We sincerely apologize for your recent experience at our dealership and the frustration it caused. Your time and understanding are important to us, and we should have communicated more effectively during your visit. Regarding the issue with the exhaust leak, we understand how concerning that must have been. While our team identified the cause as a melted plastic bag underneath the vehicle, we certainly could have handled the situation more thoroughly and respectfully. Your safety is a priority, and we are committed to conducting proper inspections to ensure everything is addressed to your satisfaction. We would be happy to answer any question you have, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 22, 2024

They took 4 hours to do an oil change, and didn’t give me the 30% dicount. More

by tomasperez40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rivera
Sep 29, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your feedback. We sincerely apologize for the delay during your recent visit. Four hours for an oil change is far longer than we strive for, and we understand how frustrating that must have been. We would be happy to speak with you further about your experience, as well as about pricing, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813

September 17, 2024

After working with Red, the internet sales manager, I was shown a couple vehicles that most closely matched my preferences. The deal offered through my credit union buying service rep was very good and not w More

by jeff tanner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Redouane Taoufyq
September 17, 2024

Ok although I rather not be forced to write something about this dealership, I would say very nice and concern with their customer needs. More

by woebusiness
Recommend Dealer
Yes
Employees Worked With
Ricky Jones, Terry Phillips, Richard Phelps
September 13, 2024

I would def recommend courtesy Nissan of Tampa! You will not regret it, trust me. More

by perezeve82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gomes
September 08, 2024

My dealing with Michael Tibbs has always been outstanding. I purchased my car there in 2022. The dealership has always treated me & my husband with the upmost professionalism. We will continue More

by kingbirdred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tibbs
September 06, 2024

Was in few days ago for rear brake pads and disc shaved. My truck has severe brake pedal hop and one disc has a bad groove cut into it halfway around, not happy. Something wasn’t done properly. Have another More

by shellybfc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Sep 10, 2024 -

Courtesy Nissan of Tampa responded

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. Your safety and satisfaction are our top priorities, and we deeply regret any frustration this has caused. Your safety and satisfaction are our top priorities, and we take this matter very seriously. We would like to speak with you further. Please reach out to me at your convenience. Best Wishes, Brendan O’Brien, General Manger, 813-829-1813

September 03, 2024

Thank you so much for a great service Jose Bonilla at Nissan of Tampa. See you at my next service. More

by Cpgeisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jose Bonilla
August 30, 2024

Brandon is professional at is job and have good customer service. Keep up the good work? More

by andrepatrickallen17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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