
Courtesy Nissan of Tampa
Tampa, FL
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Outstanding experience I am a young girl who came from Ohio to Start a new life. When I moved down, I was 18 and needed a car that I could afford and would take me back and I am a young girl who came from Ohio to Start a new life. When I moved down, I was 18 and needed a car that I could afford and would take me back and forth to school and work. My parents insisted that I find a car before they leave to go back to Ohio. I had bought a used car from a well known dealership and my experience was awful. Although the people seemed kind, I was cheated for my money. I was overcharged for the very unreliable car that I had received. I told Terry about both my experience and my current situations. He was very understanding and helped me swap my vehicle out to a more reliable one that best suited me not only financially, but also made sure it was a vehicle that I (not liked) loved! He and his team got together and each one made sure I was well taken care of. As if that wasn’t more than enough, towards the very end of the whole ordeal I had misplaced the key for my old vehicle. For over an hour, Terry patiently, diligently, and with a positive attitude helped me find the key that I had lost. The team got together to help as well until we found it. Thank you, thank you, thank you! More
No hassle experience Anthony Rivas went above and beyond to make sure the customer was happy. The negotiating was no pressure. The finance experience was helpful and produ Anthony Rivas went above and beyond to make sure the customer was happy. The negotiating was no pressure. The finance experience was helpful and productive. Ask for Anthony. He will do a great job for you. More
Best experience I have never in my 40 years of buying cars had a more pleasurable experience with Ben. He was so helpful in trying to find me the best value for the a I have never in my 40 years of buying cars had a more pleasurable experience with Ben. He was so helpful in trying to find me the best value for the amount I was able to afford. Ben was in an out of the rain bringing me cars to look at and drive. This man has the most delightful personality and would go above and beyond to make your visit the best It could possibly be. I will highly recommend Ben Walker to anyone who wants to purchase a car. Thank you Ben for making my visit so wonderful. More
very bad customer service and very bad car service That guy Richard Phelps has to be removed for his position, he does not know his work or he is a lier, they replaced my latch hood and put it over the That guy Richard Phelps has to be removed for his position, he does not know his work or he is a lier, they replaced my latch hood and put it over the engine, they closed the hood with the latch inside forcing the hood, that damaged my fender edge , I went there with the latch, the marks of the latch were in the engine also the latch make a hole in the fabric of the hood, and he told me that the damages was not caused for the latch, I am going to make a complaint with BBB, I have all the proof, I have pictures and the most important thing, I have the old latch that caused those damages and I was supposed dont have it because they always keep the parts that they replace, he treated me bad, he has to be removed for that position More
Great Service Terry is amazing and he listens to your individual financial situation to get you the best car possible for what you truly can afford. Great service Terry is amazing and he listens to your individual financial situation to get you the best car possible for what you truly can afford. Great service More
Best sales experience ever! Terry is amazing and he listens to your individual financial situation to get you the best car possible for what you truly can afford. This is my sec Terry is amazing and he listens to your individual financial situation to get you the best car possible for what you truly can afford. This is my second time coming back and I will return in 2 years to upgrade again. He even taught me how to increase my credit score. Outstanding customer service all around! More
Incredibly Smooth Buying Process It was a pleasure dealing with Ben Walker. There was no pressure or haggling over price, in fact we already had the numbers worked out before I arrive It was a pleasure dealing with Ben Walker. There was no pressure or haggling over price, in fact we already had the numbers worked out before I arrived to sign the paperwork. Ben made this whole process go smoothly and I will definitely be going back to buy from him in the future. More
Great friendly staff Everyone at this dealership was great genuinely made you feel welcome and being a first time buyer nervous not knowing what to expect they explained e Everyone at this dealership was great genuinely made you feel welcome and being a first time buyer nervous not knowing what to expect they explained everything to us and got us in a great car at a good price worked with the sales manager directly to get a great deal More
Great service Service tech was great he serviced me car even though I had no appointment I didn't get his name but he was the best Service tech was great he serviced me car even though I had no appointment I didn't get his name but he was the best More
Great Purchase Experience! We had just put money into our old car when the transmission decided to give, so this was an unexpected purchase with an undesirable credit situation. We had just put money into our old car when the transmission decided to give, so this was an unexpected purchase with an undesirable credit situation. Everyone we had inquired with either had a horrible selection of very old and very worn down cars, was unwilling to work with our credit score, or quoted interest rates bordering on the obscene. As soon as I called Courtesy and explained my situation and concern regarding loan qualification, I was immediately reassured that they would do everything in their power to get me approved for financing. They weren't lying or exaggerating - Costa and management really went above and beyond to get us approved against all odds, and we left with peace of mind AND lower interest rate than we were quoted anywhere else, along with some great advice for future refinancing. John even did a trade in for our old vehicle, took care of picking it up from the mechanic it was left stranded at, and returning our rental to Enterprise for us. We are very happy with our Honda Accord Sport, professionalism, service, and responsiveness of the Courtesy Nissan team. More