
Courtesy Nissan of Tampa
Tampa, FL
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Internet sales team not matched by floor team Matt Lorenz from Internet Sales was very professional on the phone and provided us timely information via email. We informed him that we were closing Matt Lorenz from Internet Sales was very professional on the phone and provided us timely information via email. We informed him that we were closing on a bankruptcy and he did not push the issue. When we went to the dealership to see the car we were looking at, we were met by Jay who was very friendly. We alerted him to our bankruptcy discharge and that we were awaiting paper confirmation. He seemed to lock into the car we looked at online and did not go over other possible options based on our financing needs. The 2013 Rogue that we looked at was priced over 18,000 and there wasn't much budging on the price. Jay and the finance rep., Jeremy, stated they were going to give us a substantial amount more for our trade-in than it was worth. In the end, it was all written back into the loan and we ended up getting a loan term for 75 months, not the 72 discussed (another 1000.00 more financed). Since then we have been called every week about our bankruptcy paperwork with threats that the bank may need to refinance at a higher rate. This was our 4th car purchased at Courtesy and our last. We love Nissan as a brand, but the service at Courtesy has changed. More
Fantastic Experience Unlike Any Other!! My experience here was excellent with Mr. Ben Pierre. Not only was he efficient, but went above and beyond the call of duty for the average salesman. My experience here was excellent with Mr. Ben Pierre. Not only was he efficient, but went above and beyond the call of duty for the average salesman. His ability to be personable as a salesman is what drew me to him, and pretty sure what sets him apart unlike any other in this industry. If you're looking for someone who's the best at making sure each and every need is meet before you drive off the lot, then look no further. Ben Pierre is the true definition of a "Great Salesman" because he cares about the clients need's first, and not the signature on the dotted line. More
Amazing I had a great experience with Jason Tyler and the Courtesy Team. Jason and the entire team worked very hard to find the vehicle that I wanted. I don' I had a great experience with Jason Tyler and the Courtesy Team. Jason and the entire team worked very hard to find the vehicle that I wanted. I don't believe that I have ever had a sales team work harder than they did to please me. If you need assistance and are looking for a team that is "working for you" -- go see Jason. You won't be disappointed. I was not just another "number"! More
Courtesy Nissan worked with me and helped me! Had an amazing experience with Bruno Pignano and his manager Rick, they both helped me get approved with a good rate and at a great payment! Love them Had an amazing experience with Bruno Pignano and his manager Rick, they both helped me get approved with a good rate and at a great payment! Love them! Call them before buying any Nissan! More
Great Great Experience My salesperson Younes was very helpful and went far above and beyond to make my shopping experience great. I will highly recommend to all my friends a My salesperson Younes was very helpful and went far above and beyond to make my shopping experience great. I will highly recommend to all my friends and family. More
Go to COURTESY Nissan and see Bruno Pignano! I just bought a new 2015 Nissan versa from them, Bruno was my sales guy, he helped me so much with finding my dream car at the price I could afford, h I just bought a new 2015 Nissan versa from them, Bruno was my sales guy, he helped me so much with finding my dream car at the price I could afford, he treated me with respect even though I'm 19years old and truly cared for my needs. A+ for Bruno and Courtesy Nissan! More
Worst experience ever The saleman is very crafty. We made a deal online, he said he talked to his manager and they agreed with deal. I repeated so many times to make sure t The saleman is very crafty. We made a deal online, he said he talked to his manager and they agreed with deal. I repeated so many times to make sure they agreed with deal. They kept saying yes and told me to come. I told them I lived in Bradenton 1 hour of driving. i told them had to make sure the deal out the door including tax and everything. The saleman also repeated the deal on the phone many times as well. However, when we came there, they didn't want to sale with the price we deal earlier. The saleman sneaked away and had two managers came out. They found many differrent reasons to not agree with the deal. "They say one way, but do another". I still have the voicemail of the saleman that said they agreed with deal, but I don't want to show those crafty. NEVER trust them. If you dealing with them on the phone, make sure you deal on their bussiness phone because it is recorded. Do not deal with them on their personal cell phone. NEVER COME HERE AGAIN. NOT RECOMENDED! More
GREAT GREAT GREAT SERVICE Mr. Terry Phillips was GREAT! GREAT! GREAT! Wonderful experience and awesome customer service. He went the extra mile to make sure i was satisfied wi Mr. Terry Phillips was GREAT! GREAT! GREAT! Wonderful experience and awesome customer service. He went the extra mile to make sure i was satisfied with choice and selection of vehicle. More
Great Great Experience!!!!!!! Great, Great Experience with Mr. Milton and Mr. Terry Phillips. Mr. Milton worked really well with explaining in details the process and making the te Great, Great Experience with Mr. Milton and Mr. Terry Phillips. Mr. Milton worked really well with explaining in details the process and making the test driving experience good. Mr. Phillips added to the broader outlook of making the decision to purchase the car. he explained the positives of purchasing a new car. Thank you Mr. Phillips for all your hard work and the opportunity you allowed me to have with acquiring a new ride. More
Terrific experience When my old Camry started giving me problems I realized I needed to replace it. The car I really wanted was a Nissan Murano, but I was willing to cons When my old Camry started giving me problems I realized I needed to replace it. The car I really wanted was a Nissan Murano, but I was willing to consider a Rogue or even an Altima. I did some research at cars.com and found a Murano that was low mileage, Nissan Certified and right in my price range at Courtesy Nissan. I called and made an appointment with Ed Nogar in their internet sales department. Ed was waiting when I got there before opening the next day. I told him very clearly - my price range was $18K - $20K. I only want to look at Muranos, Rogues or Altimas. I set these boundaries knowing full well that car salesmen will automatically start showing me cars 10% above my range, or talking monthly payments rather than price tags, or steering me towards other used cars that offered them a better margin. Ed did none of those things. He never tried to show me anything outside my range, except for one car that was a little below my lower boundary. He never showed me any other type of car. He encouraged me to test drive all three, and then suggested I re-drive two of the cars that had become my finalists. He never hurried me, steered me or pressured me. What a refreshing experience that was! When I finally made my decision on the car I tried to talk down the price a little . . . the sales manager printed off all the Muranos in the area in my price range, and this one really was priced better than anything else advertised. I couldn't argue much with that, but they still knocked a couple hundred off the price. We went through the financing process with no problems, I got very little pressure to buy warranties or add-ons, and I was out the door with my new car. After the sale Ed continued to take great care of me, helping to get a second key fob made for the car. If all car purchases went this well we wouldn't have negative stereotypes of used car salesmen - Ed was fantastic and I'm very happy with my Courtesy Nissan experience. More