Courtesy Nissan of Tampa

Guys were super friendly and being a first time buyer, they fought and pushed so I could purchase the car I wanted by myself and for a price I could afford. they fought and pushed so I could purchase the car I wanted by myself and for a price I could afford. More

I was introduced to Ken Wilson when I started my research via the internet. He was very helpful and informative and quick to reply to my online inquiries. Once I gathered my research, I made an appt. with via the internet. He was very helpful and informative and quick to reply to my online inquiries. Once I gathered my research, I made an appt. with Ken and he was able to make a deal that we were very happy with. He was very personable and most of all he was not pushy about closing a deal. Experience was an enjoyable one!!! More

This is the second car I've purchase through Courtesy (the other was Hyundai). Ed Sobolow and his boss Mike took very good care of me. Karim, the auto finance manager was also very professional. Ed t (the other was Hyundai). Ed Sobolow and his boss Mike took very good care of me. Karim, the auto finance manager was also very professional. Ed took the time to explain how my new Nissan Juke SV worked. I LOVE my Juke :) I would highly recommend Ed at Courtesy Nissan! More

Pedro did a great job working with me to get a fair value for my trade-in while finding the best possible vehicle to fit into my budget for my trade-in while finding the best possible vehicle to fit into my budget More

I purchased my 2005 Nissan Titan there, so I knew or expected the same great treatment I had received before, but KEN WILSON out did himself. Ken was modest but very knowledgeable and a true professiona expected the same great treatment I had received before, but KEN WILSON out did himself. Ken was modest but very knowledgeable and a true professional. Ken made me feel as though I was part of the family that works there. He had no problem identifying what I was there to buy and got right down to making the sale possible. Ken made sure I knew what the vehicle was all about and took the time to go over all of the information I needed to feel comfortable and safe behind the wheel before I drove off the lot. Ken also made sure I met the people who would be working on my vehicle when I came in for service. I had the most enjoying car buying experience that I have had in a long time. I highly recommend Ken Wilson and Courtesy Nissan Dealership to any one. More

Our salesman, Tony Jones, is energetic, personable and capable, but his management team let him down when it came to selling us a new Murano. We do not recommend this dealership. We made two visits to capable, but his management team let him down when it came to selling us a new Murano. We do not recommend this dealership. We made two visits to the dealership, one for test drives only, the second to do a final test drive and make a deal. The car we wanted was not on the lot, so we drove a loaded-up version instead. Back in the dealership, GSM Chris displayed arrogance and ineptitude when Tony called him in to find us the vehicle we wanted, since it was not on the lot. First, he claimed there were none in the entire country, then that there were three. However, it turned out he had entered the search criteria incorrectly and there were in fact 71 such cars. When this became clear, he became curt, refused to describe the cars available nearby, and simply chose one in a nearby city from the list. It fit our criteria, and Chris left. Tony began the negotiation at an absurdly inflated price. But he was polite throughout the process, and we had worked it down to a still-high, but improved, figure, when Manager Mike showed up. He immediately raised the price again! When we objected, he insulted our research, claimed that their St. Patrick's Day "sale" meant that we would have to pay MORE, not less, and also claimed that the car had a BS pinstripe package on it that we refused to pay for. He then tried to show us online that our figure was unrealistic. But guess what? The number he found online (at True Car) was in line with ours, which was when he became rude and combative. A little tip, guys: when you sit down to show the customer your mastery of the Interwebs, make sure you know what you are doing or you will look like a fool. Mike stormed away without shaking hands with us. Tony remained polite. We were disappointed that negotiations had broken down, and angry at the way we had been treated. The next day, we bought a Murano at Autoway Nissan of Brandon, where we enjoyed a great buying experience (see review). The punchline? Two days later we got an email from Manger Mike saying that they are now agreeing to our number and come on back, and a message from Tony saying the same. But we never had a final number! Are they for real, or is this a lame ploy to get us back into the dealership? My husband wrote back to Tony saying that we have moved on. This prompted another manager, Robert, to send us an email. It is ungrammatical and rambling, but the gist of it is, sometimes things go wrong at a business, and personalities clash, but just because you refuse to patronize that business doesn't mean it won't sell things to other people. In a second email one-liner, he writes "I forgot to mention we do now have the exact vehicle you were inquiring on is here now.", which gives you an idea of his writing style. Why would Courtesy alienate qualified buyers with unnecessary rudeness, then struggle, ineptly, to get them to return? Dunno. What I do know is that this kind of dealership gives car buying a bad name. People, you do not have to put up with deceptive, rude and silly sales tactics such as the ones Courtesy employs. More

I am very please with the customer service provided. I feel that the gentlemen worked as a team to make sure I recieved the best deal possible. feel that the gentlemen worked as a team to make sure I recieved the best deal possible. More

Very good service. I obtained an online quote and went to the dealer expenting that they would give me a higher price or negotiate with me for hours a different deal like most dealers do but this was not the the dealer expenting that they would give me a higher price or negotiate with me for hours a different deal like most dealers do but this was not the case. They were honest and very thorough. Would recommend them any time. More

KEN WILSON WAS A GREAT HELP....HE REALLY DID GO ABOVE & BEYOND TO MAKE SURE THAT I WAS HAPPY WITH MY SELECTION... HE WAS GREAT & BEYOND TO MAKE SURE THAT I WAS HAPPY WITH MY SELECTION... HE WAS GREAT More

Ken Wilson made my buying experience formidable. He made me feel like he was working for me. That is the kind of customer service skill that sells cars and build loyalty. The only reason I bought the car wa me feel like he was working for me. That is the kind of customer service skill that sells cars and build loyalty. The only reason I bought the car was because Ken's ability to keep me motivated and feeling valued. At any other dealership I would walked away and kept my car. Great job Ken! sincerely, Jose Lema More