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Courtesy Nissan of Tampa

Tampa, FL

4.5
607 Reviews

3800 W Hillsborough Ave

Tampa, FL

33614

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Showing 607 reviews

November 15, 2024

I have always had positive experiences except for my last scheduled service. My wait time to have an oil change and replacement tire was extremely long. My service representative, Brandon was extremely sen More

by Maryjat13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, service representative
November 15, 2024

The Staff was very courteous and never closed the door on any negotiable points. Followed through on all agreements. More

by riqued37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez, Richard Phelps, Oscar Sanchez, Jonathan Pacheco
November 14, 2024

Great and fast service. Great customer service and friendly. Highly recommend this dealership and service department. More

by Jessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose barillo
November 09, 2024

Quick, accurate and affordable every time I visit. I would recommend them to other people. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 08, 2024

My representative was Adam, he was awesome! I love my car so much. Although the manager was a bit rude and forceful. More

by quasar-flying.0o
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Chernin
November 07, 2024

They were very efficient and right on time with my appointment and did a 30 point inspection which I didn’t know they were going to do. I was very pleased with them and will do my next oil change with More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Talavera
November 05, 2024

I had a great experience with Mike, the service advisor, and Alex, the technician. They both went above and beyond to make sure my repairs were done correctly and expeditiously. More

by cwilliamson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tibbs
November 04, 2024

The staff and people there are very friendly and professional, especially Jose Bonilla who always takes care of us. He is the best. More

by Mikeirene2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Bonilla
November 04, 2024

They provide the best service for my vehicle as well as great service for the cars of my family and friends More

by Destenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Davion
November 04, 2024

I had to follow up with the service department at least 4 times to get an update on the part that was ordered for my car. They said someone would contact me when the part arrived, and no one did. Additi More

by Jjril24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Nov 08, 2024 -

Courtesy Nissan of Tampa responded

Thank you for sharing your experience with us. We apologize for the communication issues and the delay in keeping you informed about your part order. This is not the level of service we aim to provide, and we understand how frustrating it must have been to have to follow up multiple times. We would like to speak with you further about this instance. Please contact me at your convenience. Aaron Smith, General Manager, 813-829-1813

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