Back

Courtesy Nissan - Service Center

Richardson, TX

4.6
614 Reviews

614 Reviews of Courtesy Nissan - Service Center

Sort by
June 10, 2025

I am pleased with the timely service and explanation of the suggested services. Always courteous and pleasant experience walking away from Courtesy Nissan. Thanks so much. More

by pachintapalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

not applicable - the survey is sufficient for me. It covers all the bases and do not think that anything else needs to be said. More

by gsullivan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Great work on my repair and Shauna my advisor was great. Communication and customer service are top notch. Thanks! More

by Ryan Hickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Great dealership. I always have a great experience with everyone there! They really take care of their customers! More

by RRMcC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Courtesy is much better then the Nissan dealership I purchased from. It's clean, the people are friendly and I feel they are doing a great job every time I bring my car in. When I make my next purchas More

by darrendobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Enjoyed the experience and service team was helpful. I will go back when my car needs service. More

by lanemartinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
June 06, 2025

Thanks to Courtesy Nissan for servicing my 2021 Altima. An oil change and a new cabin filter started the month of June with a purring engine and chillier AC.. My service rep, Shauna Harris, is fun to work More

by Nancy C.
Service Time
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Courtesy Nissan responded

HI Nancy! Thank you so much for the thoughtful review! We’re glad to hear your Altima is running smoothly and that the service — from the oil change to the chillier AC — got your June off to a great start. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 04, 2025

Professional, Polite reviewed recalls advised time frame to complete. great service and a car wash! Awesome! More

by 867192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Courtesy Nissan responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

She was very helpful and kind , you can tell she like what she’s doing More

by momoalsine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan. We're looking forward to your next visit with us!

June 03, 2025

I always love the amazing customer service the Courtesy Nissan team provides. They always go above and beyond. More

by blf3585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Courtesy Nissan responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

1
...