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Courtesy Nissan - Service Center

Richardson, TX

4.6
756 Reviews

756 Reviews of Courtesy Nissan - Service Center

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September 30, 2025

Great service and great mechanical work from the team here at a Courtesy Nissan. Will definitely be coming back. More

by paulbnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Customer service was great ,knowledgeable personal friendly i will continue to go there for my care service More

by pasum1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2025

Thank you so much for accommodating me with a same day appointment, it was truly appreciated. More

by Je'Juan Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

she was very polite, and worked very well. her explanation was very clear and understandable. More

by wazen317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Courtesy Nissan responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 26, 2025

Professional and corteous during reception / waiting / delivery of the vehicle. List of additional recommended works explicitly explained and monetised. More

by fernando.martins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsta Smith
Sep 29, 2025 -

Courtesy Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Thanks again for the recommendation, and have an amazing day!

September 26, 2025

Scott in the service department was great! He was very nice and made sure I got what I needed and made suggestions. He also gave me information on service deals and offers. He didn’t disappoin More

by shonuff318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Courtesy Nissan responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2025

Very happy with the service I received,I was able to drop my car off after hours. Very friendly and personable staff. More

by r_rosemond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Malveaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

The most pleasant and professional team ever they explained everything in detail and walked me thru the process of what they are doing to my vehicle More

by nicoleconerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Courtesy Nissan responded

Nicole, thank you for taking your time to share your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2025

Scott Rupert should be recognized for his professional expertise and well-rounded customer care that he demonstrates as a service advisor.He has the ability to balance meeting the customer needs and adher More

by JaxNDallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Courtesy Nissan responded

Thank you for recognizing Scott! We’re proud to have him on our team and are glad to hear his professionalism and customer care made such a positive impact. We’ll be sure to share your kind words with him!

September 19, 2025

Good service. Have only brought my car for service here. Have not had any problems with the work More

by msroxie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Courtesy Nissan responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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