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Courtesy Nissan - Service Center

Richardson, TX

4.6
637 Reviews

637 Reviews of Courtesy Nissan - Service Center

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April 14, 2025

Michael was great and the service exceeded expectations! Thank you for the care and continued support on my vehicle over the years. More

by Bobby Mathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Bobby Mathew, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

I have been a customer of Courtesy Nissan for 6 years. Both in purchasing and service. My service advisor, Mr. Bob was excellent. Great customer service, informing me always of my car’s progress and what More

by karenllanes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

My Service Advisor, AK, was excellent! He guided me through the repairs both my cars need. More

by safariflomw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK (Akanimoh Inyang)
Apr 16, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

All ways had a good experience. This time was much better because of the service specialist More

by kami388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas, Ryan Wright
Apr 16, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

Good work, as usual. Shauna did a great job of keeping me informed, will come back. More

by jessz1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Courtesy Nissan responded

Jessz1338, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

April 14, 2025

I am so happy and wonderful job appreciated for the good work I like it More

by amelimal2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barajas, Ryan Wright
Apr 16, 2025 -

Courtesy Nissan responded

Amelimal2015, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

Great waiting area, great price for oil change, great service. The wait was a little long (1 1/2 hrs) even with an appointment but all was good. More

by laurann1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2025

My service advisor was awesome. Mr. Akanimoh explained things clearly and informed me of what I could do in regards to payment if the necessary repairs exceeded what I was ready to More

by 7272lucia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akanimoh
Apr 16, 2025 -

Courtesy Nissan responded

7272lucia, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2025

It was not super bust and it took over an hour to get my car, when they brought to me that is when they “suggest sold” me on maintenance When I declined…. All of a sudden my car was ready Wouldn’t it hav More

by nosh1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Hello Nosh1121, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 12, 2025

I was there for two hours and you didn’t even start work on the vehicle until I said something. I took the day off, made an appointment, and still it was a mess. Then when someone finally hit on to changing More

by aimeeagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Courtesy Nissan responded

Aimeeagee, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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