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Courtesy Nissan - Service Center

Richardson, TX

4.6
556 Reviews

556 Reviews of Courtesy Nissan - Service Center

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December 23, 2024

The shop is not good enough they last in service they need to re tranto make this shop great More

by texaswildman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Texaswildman52, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX3030 when you have a chance. Thank you, and we look forward to hearing from you.

December 23, 2024

Shelton was very nice and accommodating. He was a breeze in the entire process. Would recommend! More

by Aireyunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Hello Aireyunna, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Good customer service. Shelton kept me informed. Shelton answered my questions knowledgeably. I was satisfied. More

by gracenememic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

SHELTON WAS GREAT. KEPT ME INFORMED ON THE PROGRESS OF MY CAR. I APPRECIATE THE ATTENTION. More

by mspaula702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Mspaula702, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

It's nice and clean and everyone was friendly. My truck was done in a timely manner More

by mr.dhouse24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Mr.dhouse24, we are so pleased you enjoyed your visit to Courtesy Nissan! Thank you, and have a fantastic day! Thank you, and have a fantastic day!

December 23, 2024

Excellent communication throughout the entire process. Requested regular services were immediatly priced, feedback on a reported problem was quick and comprehensive. Service turnaround was great, no surpi More

by jarnett240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Truong
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Jarnett240z, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

December 23, 2024

Courtesy Nissan quickly identified my oil leak as a defective part used during my last oil change and quickly fixed the issue free of charge More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Vera, Ronald Stewart, Teresia Mabry, Luis Cardenas, Shelton Isaac, Nicholas Martinez, Derick Pham, Davis Truong
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Dec 28, 2024 -

Courtesy Nissan responded

Hello Josh, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

Dis what I wanted with no extra charges. Theresa was wonderful and I would use her again. More

by jputman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 28, 2024 -

Courtesy Nissan responded

Hello Jputman63, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

Fair and honest. ..pleasant individuals to work and talk with...hope to buy next vehicle there More

by rbirchler63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresia Mabry
Report | Print
Dec 23, 2024 -

Courtesy Nissan responded

Rbirchler63, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

Went for my regular service and the dealer tried to sell me over $2,000 of service that I knew for sure I didn’t need. For example, Nissan recommends changing your air cabin filter every 15,000-30,000 mile More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresia Mabry
Report | Print
Dec 22, 2024 -

Courtesy Nissan responded

Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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