Courtesy Subaru

I happily became a Subaru owner (2024 Ascent) this year as I’ve always wanted to be one. I’ve always held Subaru’s to a higher standard as a whole. The VA Subaru dealer I got my Subaru from was so outstand as I’ve always wanted to be one. I’ve always held Subaru’s to a higher standard as a whole. The VA Subaru dealer I got my Subaru from was so outstanding. I came in with that same expectation to be depleted the moment I walked in. Courtesy’s Service department only has two friendly people. I’ve gone in twice for service. first time for an oil change and first time customer here was just ok. Only one person even smiled or welcomed me. The second visit was for a part replacement that went from a day to taking 3 weeks. Not their fault. Yes they were courteous and offered a 2025 Subaru Outback for me to drive while I waited. That rental looked like someone lived in it with dog hair all over, smooshed food crumbs all over the back seat. I was saddened how dirty it was for a 2025. Made me think, if this is how they treat this car, how are they treating my car?! I went and washed and vacuumed it right away as I was embarrassed to have anyone in it. I also filled the tank, washed and vacuumed it the day I brought it back. I go in to retrieve my Assent, to find my car dirty outside and blue distinct markings on both my front seats. There car wash was broken…. The happy service member who helped me tried to scrub it off after I complained sadly. I have the white/cream seats. No luck. They are replacing both bottom seats with no charge, which is great, but the level of excellence and trust is very questionable. More

Service has always been superb and the courtesy that we are always greeted with is great! are always greeted with is great! More

Always great service! My 3rd vehicle and always great! And "ditto" to make 15 words for the survey! My 3rd vehicle and always great! And "ditto" to make 15 words for the survey! More

Fine courtesy service courtesy Subaru Rapid City provided excellent care for my Subaru. I will continue to look for the dealership in future service and purchases. excellent care for my Subaru. I will continue to look for the dealership in future service and purchases. More

Very professional and made the repairs seamless. I will return and recommend others to this dealership I will return and recommend others to this dealership More

The staff at Courtesy Subaru are always friendly, knowledgeable and very helpful. the service staff keep you well informed on the status of your vehicle when you take it in for service. knowledgeable and very helpful. the service staff keep you well informed on the status of your vehicle when you take it in for service. More

This was the second vehicle that I have purchased from Courtesy Subaru. My salesman Joel Kisor was outstanding! Extremely knowledgeable, very pleasant to deal with, and very efficient with paperwork. The Courtesy Subaru. My salesman Joel Kisor was outstanding! Extremely knowledgeable, very pleasant to deal with, and very efficient with paperwork. The facility was well maintained and very clean, the selection of vehicles was awesome, each and every staff member were quite pleasant and always acknowledged you and were willing to assist with any needs. Great experience. More

Great service. Courteous, thorough, friendly, and professional every time we’ve brought our Forester in for routine maintenance. Courteous, thorough, friendly, and professional every time we’ve brought our Forester in for routine maintenance. More

Lucky to have Courtesy Subaru so close. All the guys in the shop are wonderful. All the guys in the shop are wonderful. More

This was my first visit to Courtesy Subaru for service. After owning Toyotas for 40 years, Brandon won me over with our Ascent. Service personnel were friendly, knowledgeable, caring, and professional. It’ After owning Toyotas for 40 years, Brandon won me over with our Ascent. Service personnel were friendly, knowledgeable, caring, and professional. It’s obvious they appreciate my business and want to keep me as a loyal customer. More