Courtesy Volvo of Scottsdale - Service Center

Jud was great as usual! Service was completed earlier than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. than promised. Was able to get a last minute appointment on Friday and car was done by 11 on Saturday. More

We started coming to Courtesy Volvo with our car when we moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous moved to Az. Since, we've purchased a new XC60 and recently a S60 sedan after our 2012 S60 was totaled. We had amazing customer service from previous purchase with Jake. The last purchase was very disappointing with Sean. After agreeing to the purchase we saw Drew, who is amazing, but Sean went to another couple and we were 'handed off' to another salesman. I know he was new, but we've never been treated like that at Volvo or Mercedes dealerships! My husband comes in and everyone says hello and the service dept is wonderful!! My husband was in last Friday and Sean just walked right past him without a greeting...not smart business on his part. He certainly won't have our return business but others there will..he has alot to learn in the customer service aspect of selling automobiles! As a dealership 99% is great business! More

I have never had such a great experience with a car dealership service center. Jud was great to work with and I'm happy I purchased my Volvo. dealership service center. Jud was great to work with and I'm happy I purchased my Volvo. More

It took a couple of visits but the problem with my rear hatch was ultimately diagnosed and corrected. Thank you, Andy, for taking care of me! hatch was ultimately diagnosed and corrected. Thank you, Andy, for taking care of me! More

Excellent check in and getting me through the process. Call for Uber transport. Seamless service in and out the door. Repairs completed timely and XC90 clean. Well done Andy! Thx Call for Uber transport. Seamless service in and out the door. Repairs completed timely and XC90 clean. Well done Andy! Thx More

As always, my service experience was absolutely fantastic! Jud as is typical was extremely helpful throughout the entire service process. It really is a pleasure to work with this team. fantastic! Jud as is typical was extremely helpful throughout the entire service process. It really is a pleasure to work with this team. More

Always the very best of service with Andrew Sammis. I feel very valued when I am in your Service Department and have found a new home in Courtesy Volvo feel very valued when I am in your Service Department and have found a new home in Courtesy Volvo More

I have enjoyed great service with courtesy for a number of years. What happened wasn’t the dealership fault but Volvo as a whole. I needed headlights and they are shipped in not stocked. And are five or m of years. What happened wasn’t the dealership fault but Volvo as a whole. I needed headlights and they are shipped in not stocked. And are five or more days out. More like two weeks. How can a company based on safety not rushed to get these. The lights just stopped working I’m sure pretty usual. I feel very put out that I had to borrow a car from my son as I was going out of state. I love my Volvo and I do feel courtesy tried but still. I do appreciate the communication with the service department especially Jud. As an after thought new valet service is very helpful and appreciated. More

Courtesy Volvo always delivers top notch service. They are honest and thorough. Judd always takes care of me. Keeps me updated on Progress and finishes all repairs in a timely manner. are honest and thorough. Judd always takes care of me. Keeps me updated on Progress and finishes all repairs in a timely manner. More

This is the first time worked with Andy. He was very knowledgeable and answered all our questions. He was also courtesy and let us know the process of the work being done. knowledgeable and answered all our questions. He was also courtesy and let us know the process of the work being done. More