Courtesy Volvo of Scottsdale - Service Center

3 hours is too long for a battery change It’s a very nice facility and staff are very friendly. But it took way too long for a battery change - over 3 hours. I brought it in after calling so It’s a very nice facility and staff are very friendly. But it took way too long for a battery change - over 3 hours. I brought it in after calling so I had an appt. I said I have a warning indication light that says “low charge” for battery. After 2 hours of waiting I checked on the wait time and I was told they just diagnosed that it needed a new battery. I wish I knew it would have taken that long beforehand. More

Great Service Whenever I drop off my car for service, Jud White, as well as the other service advisors, greet me with a smile, answer all my questions in a professi Whenever I drop off my car for service, Jud White, as well as the other service advisors, greet me with a smile, answer all my questions in a professional manner, and perform the work as promised. If there are any unforeseen issues , Jud seeks my authorization before proceeding. Additionally, having access to a loaner vehicle is a great benefit. More

Always a good experience Nothing goes perfectly. But this crew does a good job to get things right. A glitch occasionally but nothing serious and I always walk away satisfied Nothing goes perfectly. But this crew does a good job to get things right. A glitch occasionally but nothing serious and I always walk away satisfied More

Needed a switch replaced This was my first ever car purchase from a dealership and the process was smooth, painless and handled beautifully! I wanted to remember the experien This was my first ever car purchase from a dealership and the process was smooth, painless and handled beautifully! I wanted to remember the experience and Chris Dee was amazing! He answered all of my questions about buying my car and when I discovered I had a faulty window switch the service department analyzed the problem and took care of the problem the next day! I am completely satisfied! More

Tremendous Service The service advisor (Andy) was thorough in his communication with the parts and service needed on my car. He provided continual updates throughout th The service advisor (Andy) was thorough in his communication with the parts and service needed on my car. He provided continual updates throughout the day. More

Takes great care of you Jud and the team were so helpful. They explained what was wrong and made sure I was able to get home. Jud continues to take great care of my car- and Jud and the team were so helpful. They explained what was wrong and made sure I was able to get home. Jud continues to take great care of my car- and me. More

Judd is fantastic! I continue to have my car serviced because I have full confidence in Judd and the attention he has always give to servicing my car. As usually he prov I continue to have my car serviced because I have full confidence in Judd and the attention he has always give to servicing my car. As usually he provided excellent service. More

always pleasant and professional I have followed Jud and Lance around the valley for service since my 1st Volvo in 99. They have always provided quality, friendly, and thorough wor I have followed Jud and Lance around the valley for service since my 1st Volvo in 99. They have always provided quality, friendly, and thorough work. More

Volvo Valet is amazing! Courtesy Volvo of SCOTTSDALE never lets me down. I called for service and they came and picked up my car. I was able to track the drivers arrival thro Courtesy Volvo of SCOTTSDALE never lets me down. I called for service and they came and picked up my car. I was able to track the drivers arrival through the app in real time! They promised it would be back by the end of the day and it was! Thanks! More